Billing Supervisor

Salary: $35.97 – 50.65 per hour, payable bi-weekly.

The salary scale for this position is between steps 0 and 19, depending on experience. This is an exempt, 40 hours per week. Applicants must pass an extensive background check.

Work Location and Hours of Operations

Carolyn Downs Family Medical Center - Billing Department

2101 E. Yesler Way, Seattle, WA 98122

About UsCountry Doctor Community Health Centers (CDCHC) is a not-for-profit organization that operates two primary care clinics, an After-Hours Clinic, two School-Based Health Centers, a low barrier Medication-assisted treatment clinic, and a Dental Clinic. Our Carolyn Downs Family Medical Center was founded in 1970 by the Seattle Black Panther Party in Seattle’s Central District. Our Country Doctor Community Clinic was established in 1971 by residents of the Capital Hill neighborhood in conjunction with the Seattle Liberation Front. The primary goal of each clinic was to provide low-barrier, high-quality healthcare services and promote social justice.

CDCHC is passionate about serving patients of all ethnicities, races, gender identities, languages, and backgrounds and employing individuals who are equally committed to this mission. To ensure our organization is best serving these populations, we strive to promote policies that enable us to work effectively in all cross-cultural situations, with patients, with coworkers, and with the community.

Our Mission and Commitment to Social JusticeWe remain committed to health equity and our founding principle of social justice. Every day our actions are guidedby our mission: to improve the health of our community by providing high-quality, caring, culturally appropriateprimary health care that addresses the needs of people, regardless of their ability to pay. At Carolyn Downsand Country Doctor, health care is a right, not a privilege.

What You’ll Be Doing

The Billing Supervisor oversees revenue cycle functions, insurance enrollment, financial counseling, patient accounts receivable management, and customer service. This position improves Finance's integration with internal customers across the organization and supervises Billing and Eligibility staff. The Supervisor also assists in managing strategic initiatives and acts as a liaison with Revenue Cycle Supervisors and Clinical teams.

You’ll need these qualifications

• You’re comfortable working with people from diverse cultures, backgrounds, and lifestyles

• You have at least five years billing, customer service/front desk and client care coordination experience in a medical clinic or health care environment
• You have at least two years supervisory /manager experience 

• You have knowledge of payment posting and reconciliation process within Electronic Health Record
• Experienced in project management, meeting facilitation, and training, and can demonstrate strong Microsoft office skills.

• You are able supervise, schedule and prioritize the work of staff. 
• You have experience with claims processing, Appeal and Denial management, as well as familiar withICD 9, ICD 10, CPT codes and medical terminology terms.

It would be nice if

• You had experience working with EPIC (EMR)
• You have experience working with a Federally Qualified Health Center
• You speak a second language

We provide a robust suite of benefits for employees that include:

• Three (3) Medical plans to choose from
• Two (2) Dental plans to choose from
• A Vision plan
• Company paid Life and AD&D plans
• Company paid Long Term Disability plan
• Optional Supplemental Life and AD&D plans at group rates (available for employee, spouse and children)
• 80% company paid Orca card (includes all public transportation except state ferries)
• 3% Safe Harbor 401(k) Company paid (upon hire)
• Up to a 4% 401(k) Company Match (after one year of service)
• FSA plans (Medical and Dependent Care)
• Plus an amazing EAP (Employee Assistance Program)