Company Overview

Who is Costa Farms? We’re one of the world’s largest horticultural growers—but without an ego to match our acreage. Our headquarters are in Miami, Florida, where we were founded in 1961. Costa Farms started on just 30 acres, and over the last 60 years, we’ve grown to more than 5,000 acres around the world. We have farms in North and South Carolina, Central and South Florida, and the Dominican Republic, plus an office in China. Costa Farms now employs nearly 6,000 engineers, marketers, accountants/analysts, human resources professionals, and of course, growers and plant scientists!

Here at Costa Farms, we live by the values of H3: being Humble, staying Hungry, and always Hustling. The team rallies to the mission of being a lean, green, growing machine dedicated to enriching the world by bringing plants into everyone’s life.

True to that mission, we grow more than 1,500 plant varieties. Driven by the spirit of innovation, the team is always testing new plants and developing new solutions to make it easier for retailers and plant parents to enjoy plants. We’re also continuously testing different ways of growing our plants to increase quality and improve their ecological footprint as one aspect of our many sustainability efforts.

We cultivate plants, as well as a winning culture. Join the team, and you’ll find opportunities to learn and grow. You’ll collaborate with other driven, determined people who together keep Costa Farms an industry leader. You’ll support and be supported by a team that cares about each other, our customers, our consumers, and our community.

You’ll also find right away that Costa Farms is committed to providing a diverse environment. We’re proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, military status, marital status or veteran status, or any other group status protected by federal, state, or local law. 

Description

The business Analyst Ops will be responsible for all aspects of operational data analysis, from meeting with internal stakeholders to define and gather requirements, to the delivery of insightful and actionable analytics. The analyst is tasked with building/reporting of KPIs, dashboards, scorecards, statistical models, and ad hoc analytics to ensure that business performance is measurable and reported in a timely manner. Extraction, cleansing, and transformation of data are all necessary functions to aid the analyst in their daily activities. This role will support business operations and reside in the Growing Department.

Primary Duties

• Proactively analyze data to empower stakeholders with Power BI dashboards, with an emphasis on what drives business performance and communicate critical metrics & KPIs
• Evaluate internal systems & procedures for efficiency, problems, and inaccuracies, and revitalize protocols for handling, processing, and cleaning data
• Create documentation for datasets and managed data setup & update process for all production departments
• Provide Root Cause Analysis and follow up with action plans to drastically improve data accuracy
• Partner with Production and Sales departments to prepare detailed production schedule and resolved capacity issues based on production scheduling priorities
• Build and maintain relationships with vendors, managers, and team members to ensure production schedules are on track and any concerns will be addressed expeditiously
• Act as the liaison between vendors, IT, and other third parties as needed for production team
• Perform ad hoc reporting for the production and sales departments.
• Reduce processing time for key individuals via automated reporting
• Review and report issues with incoming shipments to the live-goods purchasing agent

Qualifications

• Bachelor's degree in business administration or related analytical field (ie Business Analytics, Computer Science, Engineering, Math/Statistics, Management Information Systems) required.
• 3 years in analytical role required.
• Bilingual – fluent English and Spanish verbal and written communication skills.
• Experience with visual dashboarding tool (PowerBI), Tableau, or similar tool is preferred.
• Proficient in Microsoft Office Suite, with a strong emphasis on Excel required.
• Experience with Microsoft Power Platform preferred.
• Superior organizational, self-motivation and problem-solving skills.
• Ability to effectively operate both independently and as part of a team.
• Ability to manage projects/tasks to ensure successful delivery of projects on time. 
• Ability to work through technical obstacles as they arise.
• Power BI
• SQL
• Excel
• Microsoft Suite
• Good documentation and communication skills
• A/B Testing
• ETL

Competencies

• Communicates effectively.
• Drives results
• Collaborates

Working Conditions & Physical Requirements

• Office working environment.
• Prolonged periods of sitting at a desk and working on a computer.
• Eye/hand coordination, typing, handling, & wrist motion continuously
• Bending, reaching, stretching, standing, & walking occasionally
• Must have open availability during peak season.
• Hours may vary and weekend flexibility is a must. Our replenishment demands are time-sensitive – finalizing orders is the priority.

ADDITIONAL REQUIREMENTS

• Flexibility to work outside of regular scheduled hours, when needed, for the busy season.

All applicants must be work-authorized.

Costa Farms will not sponsor any visa for this position.

After applying, follow us on LinkedIn to stay up to date on what’s happening around Costa Farms and to start becoming part of our family. Come Grow with Us™!

Costa Farms offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Health Savings Account
• Care on Demand Telemedicine
• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (Aflac)
• Virtual workplace for certain roles
• Growth Opportunities
• Challenging and exciting work environment
• Costa Farms Scholarship
• Employee discounts on plants

Costa Farms headquarters also has:

• On-site gym with showers
• On-site cafeteria, quiet room, and indoor games
• Love Where You Work activities throughout the year 

This organization participates in E-Verify

• E-Verify Notice of Participation / E-Verify Aviso de Participación (English/Español)
• E-Verify Right to Work Poster / E-Verify Cartel Derecho a Trabajar (English/Español)