Hevia Cosmetic Dermatology

550 Biltmore Way, Suite 870

Coral Gables, FL 33134

(305)443-9977

https://www.oscarheviamd.com/

Medical Assistant/ Medical Patient Coordinator

38-40 hours.

Cosmetic Dermatology practice is looking for a skilled professional to undertake a variety of day-to-day office and clerical tasks as well as medical assistant responsibilities. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting the doctor, staff and patients. An excellent office coordinator is, above all, an organized and competent professional with phenomenal communication skills.

You will be comfortable dealing with patients and able to carry out administrative duties with accuracy and speed as well as assist the doctor with procedures.

The goal is to ensure that office operations are efficient and add maximum value to our practice. In this exciting role you will be working to facilitate a pleasant environment for our high-end patients by providing them with the best customer care.

We are looking for a professional with experience in cosmetic procedures that is happy, with a great attitude, team player and would like to work at a high-end cosmetic dermatology practice.

ESSENTIAL SKILLS AND ABILITIES:

· Bilingual (English and Spanish)

· Excellent communication skills

· Ability to provide "5 Star Concierge service" and warm, friendly and engaging personality

· Eagerness to help patients and learn

· Good problem-solving and analytical skills

· Ability to work as a team member

· Well-organized with attention to detail

· Ability to manage multiple projects simultaneously

· Ability to work well with a physician, and ARNP by anticipating their needs in regard to patient treatment and having everything prepared "ahead of time" for providers next patient

· Reliable

RESPONSIBILITIES:

Patient Coordinator (Front Desk):

• Coordinate daily office workflow following procedures to ensure maximum efficiency

· Answering and directing phone calls

· Organizing and scheduling appointments

• Manage procedure bookings and re-bookings

· Process patient payment and ensure that all of patient’s needs are met prior to leaving office

• Organize work using tools, like Outlook, MS Excel, MS Word, MS Power point
• Maintaining files and records with effective electronic filing systems

Medical Assistant:

· Escorts patients to exam rooms in order of appointment times and priority as deemed by front desk

· Obtains short history and vital signs as required by patient's chief complaint. Obtains or updates medication list if necessary

· Sets up exam room according to scheduled procedure or anticipate physicians needs if non-scheduled procedure is likely

· Having everything ready for Provider and patient BEFORE they ENTER the room for treatment

· Treat all patients in a professional and courteous "5 Star Concierge" manner
Review schedules daily to coordinate best use of the day

· Responsible for assisting the physician with patient care including obtaining history and chief complaint; assisting with procedures, biopsies, cryo and select surgery & laser procedures

· Patient education on treatment plans and medication

· Calling patients "post treatment" to check on them. Providing pre and post operative forms and all forms necessary

· Responsible for taking excellent photographs before every "cosmetic procedure" and inputting into their digital charts

· Nursing procedures, such as suture removal, dressing changes, and completion of pathology and lab requisition documents

· Educates patient as required after physician establishes the treatment plan

· Ensures that the patient understands the treatment plan, understands the proper use of their medications, and understands their responsibility for compliance with the treatment plan prior to leaving the office

· Straightens and cleans exam rooms after patient visits

· Provides clinical staff with all completed documents for data entry

· Stocks all exam rooms and clean rooms and lab

· Performs all duties related to medical instrument cleaning and sterilization

· Order supplies needed

· Performs other duties and tasks as needed, including assisting with front desk operations, scheduling, and patient check-out responsibilities.

Any prior experience with clinical studies is appreciated but not required.

Job Type: Full-time

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday

Work setting:

• In-person

Job Type: Full-time

Medical specialties:

• Dermatology

Schedule:

• Monday to Friday

Work setting:

• In-person

Work Location: In person