We are seeking a capable Dental Office Manager to handle and supervise the daily operations of our practice. The best candidate must possess prior front-office dental expertise and serve as the primary Treatment Coordinator. In order to administer our office proficiently, you should show up as an approachable leader who is collaborative, a solution finder, and one who takes the initiative. We are devoted to taking care of the people of Stamford with honest, comprehensive, and friendly dentistry. If this sounds like the job for you, apply today! Benefits include PTO, holiday pay, healthcare benefits, and a 401k with matching contributions. We take great pride in our patients and devote every effort to providing them with top-notch care.

$25 - $35 hourly

• Build strong and productive partnerships with dentists, team members, and patients
• Ensure effective execution of operational standards, including compliance with established company policies, procedures, OSHA, and government regulations
• Identify opportunities and make effective decisions and improvement plans based on data analysis, team observations, and budgets
• Communicates new directives, policies, or procedures to the team to explain changes, answer questions, and maintain a positive open, and collaborative morale
• Support and achieve performance targets and practice goals
• Improves customer service and satisfaction through policy and procedural changes
• Manage coverage for your team and PTO requests
• Generate and review treatment plans with patients having them sign off on their estimated responsibility and payment arrangement
• Ensure your treatment plans are scheduled and make follow-up calls on a monthly basis
• Collect patient portions at the time of scheduling and in full by the completion of their treatment
• Support patients with 3rd party financing applications when necessary (Care Credit and Wells Fargo)
• Batch all claims and the credit card terminal at the end of each day ensuring that it correctly corresponds to the deposit slip
• Oversee and ensure that all procedures are walked out correctly and that the correct providers are attached for all procedures daily
• Work with the Appointment Coordinator to manage recare and attrition lists
• Must work towards building a great team culture
• Run AR reports regularly and reduces collections

• Must have a minimum of 2-3 years of experience in the administrative side of Dentistry
• Experience with Dentrix or OpenDental is a plus!
• Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a safe working environment
• Excellent leadership abilities include having outstanding communication, being approachable, and being calm, clear, kind, and respectful
• A willingness to take ownership, act with a sense of urgency, and resolve issues with follow-through and timeliness
• Proficiency in CDT codes
• Working closely with upper management to facilitate necessary resources for managing an outstanding office
• Motivate the team to elevate the dental office to the best in class
• Proficiency in Word and Excel

We are growing rapidly and always looking for driven, caring employees who are passionate about delivering best-of-class service.