• Loss Prevention Specialist*

Position Objective:The Loss Prevention Specialist (LPS) is responsible for the protection of company assets by means of internal and external shrink mitigation. The LPS works collaboratively with various store personnel and management to leverage all available tools to help reduce external theft. The LPS is responsible for all investigations and duties assigned by the Loss Prevention Operations Manager (LPOM).

Reporting Structure: This position formally reports to ?

Status: This is a non-exempt position

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

Essential Knowledge

• (2) years Loss Prevention experience in a retail environment preferred

• Wicklander-Zulawski Interviewing and Interrogation certification preferred.

• Must be available to travel to (30) different store locations throughout the Greater Kansas City area.

• Demonstrated proficiency monitoring sales floor activity for potential theft related incidents.

• Working knowledge of current technology and its application to the role (CCTV, POS systems, case management software, etc.).

• Proven ability to drive consensus at all levels of the enterprise through clear, concise and complete information.

• Must be able to manage multiple tasks and to gain buy in and support of multiple partners to ensure successful internal program outcomes.

• Can be counted on to deliver results that are of the highest operational integrity with a high level of confidentiality and attention to detail.

• Demonstrated and advanced proficiency in MS Office (Excel, Word, PowerPoint and SharePoint) and ability to learn new software programs with minimal training.

Skills

The following is a list of the basic skill requirements for this position.

Essential Job Functions

• Utilize CCTV and company reporting tools to identify and mitigate internal and external shrink.

• Detect, apprehend and process individuals who have been witnessed stealing company property in a professional manner in accordance with company policies.

• Represent the company in criminal actions as a result of apprehensions or workplace violence incidents.

• Participate in special investigations assigned by the Loss Prevention Operations Manager.

• Provide in-store training to personnel and management as assigned by the Loss Prevention Operations Manager.

• Lead store and corporate initiatives through meetings, one on one conversations and companywide communication.

• Review and retain video for apprehensions and workplace violence incidents, communicating with HR as required.

• Utilize and leverage case management database to develop consistent field communication and reporting.

• Attend and audit SKU based inventories reviewing; warehouse organization, sales floor preparation, count accuracy and item file management.

• Develop external relationships and network within the law enforcement communities surrounding store locations.

• Participate in initiatives and special projects to strengthen overall Loss Prevention department.

• Actively search out operational knowledge and current best practices to better understand store operations.

• Perform all duties in accordance with local, state, and federal health/civil code regulations.

Non-Essential Job Functions

• Demonstrates an understanding of the Company’s policies, practices, and procedures.

• Support your company by performing any and all other tasks identified by the ownership group or senior management, which might require future revision of this job description.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

Essential Abilities

Normal office and store level Loss Prevention demands including, but not limited to:

• Sitting for extended periods of time reviewing video surveillance.

• Physical monitoring of sales floor for extended periods of time.

• Able to stand and walk for several hours on tile, asphalt, concrete or other hard surfaces.

• Climbing ladders and stooping to access remote offices.

Flexible schedule that meets the needs of the business (schedule may include evenings, weekends and holidays as well as traveling to multiple stores per day).

Core Competencies

The following is a list of overall competencies identified for this role. This profile is based on the necessary knowledge, skills and abilities for the position.

Visionary Leadership

• Conveys passion and enthusiasm in the leadership role and is a catalyst for action, change, and innovation for others in the workplace.
• Is clear and consistent when communicating the organization’s mission, vision and values so that every individual understands his/her role in the bigger picture.
• Inspires and motivates others to achieve the milestones that will lead to both individual success and company growth.
• Able to look beyond daily operations and identify higher level issues and possibilities for the future state of the organization.
• Effectively communicates the importance of the organizational vision to build a sense of commitment, loyalty, and direction for others.

Operational Results

• Consistent focus on bottom line results and operational excellence in all day-to-day activities, processes, and procedures.
• Can be counted on to deliver results that are of the highest operational integrity and consistently meets or exceeds operational standards.
• Is knowledgeable of and capable of utilizing all available tools, technology and other resources to achieve the desired result in the most cost effective and time efficient manner.
• Demonstrates an understanding of business management concepts, but also has the skills and follow through to successfully strategize and implement the plans developed from these concepts.
• Able to anticipate potential threats to the business strategy and demonstrates an agile problem solving capability in order to maneuver around those challenges.

Managing the Workplace Environment

• Promotes a workplace environment that encourages respect, professionalism, open communication and is free from discriminatory and/or harassing behavior.
• Encourages appropriate workplace relationships that facilitate high morale, cohesive teams, and a motivating workplace environment.
• Demonstrates unwavering integrity, trustworthiness, and ethical behavior in dealings with others.
• Asks everyone to take ownership for their work, to be accountable for the outcome of their efforts, and to take pride in their contributions in the workplace.
• Ensures credit is given to team members and encourages public recognition of a job well done through both formal and informal recognition programs.
• Injects energy, a sense of urgency, and a strong service mentality into the workplace environment.
• Demonstrates effective conflict resolution techniques and supports others in utilizing these strategies as needed to maintain a productive working environment.
• Shows no tolerance for gossip, undermining, or other sabotaging behavior that can deteriorate productivity and morale.

Quality Decision Making & Sound Judgment

• Makes quality decisions in a timely manner.
• Exercises sound judgment and independent thinking in order to make decisions, even when under pressure or when dealing with ambiguous situations.
• Quickly considers all pertinent aspects of a situation when making a decision while still avoiding “paralysis by analysis”.
• Can anticipate pros and cons of a decision and foresee possible consequences of a decision, choice, or action.
• Able to make decisions based on both short-term and long-term outcomes.
• Recognizes when it is appropriate to seek input from outside sources (i.e. HR or a higher level manager).

Maximize Team and Individual Performance

• Committed to growing the skills, knowledge and experience of all team members through various forms of ongoing training and development.
• Able to break down corporate directives to the store, department, and individual level in order to set clear short-and long-term performance goals.
• Committed to the long-term success of the company through active succession planning, including identification, growth and retention of top talent.
• Provides effective coaching and feedback that promotes both individual and team development.
• Engages in performance management through timely delivery of performance evaluations.
• Is active in the recruiting, interviewing, and coaching processes in order to hire and retain top caliber employees.
• Acts as a motivator in order to inspire others to achieve top performance and exceed expectations.

I have read and understand the contents of the above job description. I have been made aware of the aspects of this description that must be obtained or within my ability to perform prior to accepting a job offer at Cosentino’s Food Stores.

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Applicant Signature PRINT Name Date

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Hiring Manager Signature

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Loss Prevention: 2 years (Required)

License/Certification:

• Interviewing & interrogation certification (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: In person