About Coryell:Coryell Health is a community-owned healthcare organization serving local patients and their families since 1940. On one central campus, patients have access to a wide range of health services including, but not limited to a 25-bed licensed hospital, a Level IV Trauma Center emergency room with primary and specialty care providers, an advanced wound care center, a state-of-the-art outpatient rehabilitation center, and more. Full time employees enjoy competitive compensation, insurance, 401(k), and tuition reimbursement.

Summary: Responsible for daily oversight of the Clinic front office to include: Supervising all front office staff, to include referral and phone room staff, billing, and collections procedures, and monitoring delivery of patient services.

Duties and Responsibilities:

• Works with the Registration Manager in the planning, developing, organizing, implementing, and preforming administrative procedures.
• Develop and maintain a good working rapport with inter-departmental personnel, as well as other departments within the facility, to assure that administrative services and activities can be properly maintained to meet the needs of the facility.
• Liaison with department supervisors concerning their administrative needs, and other related areas, to assist in eliminating/correcting problem areas, and/or improvement of services.
• Assists with clinic desk operations and supervision of assigned personnel.
• Recruit, supervise, and direct all non-faculty staff to ensure the clinic operates in an efficient manner.
• Determine office staffing, evaluate employee performance, and make recommendations concerning wage and salary adjustments, hiring, terminations, transfers, etc.
• Function as the clinic liaison with patients, businesses, hospitals, academic, administration, and faculty.
• Reviews and addresses patient concerns related to the front office.
• Perform other duties as assigned.