(South Florida - West Palm Beach to South Kendall Territory) At Cortland we provide our residents with the ultimate in-house valet trash program nationwide. We believe investing in our team gives us an advantage to excel in resident satisfaction. If you are the best at leading valet trash teams, service based industry operations or dynamic team operations. This job is for you!

The Regional Operations Supervisor will be responsible for managing operations for up to 25 multifamily communities within an assigned regional area. The Regional Operations Supervisor works alongside our valet trash technicians, splitting their time between recruiting/hiring, interviewing, training, community visits and oversight of the local valet trash service.

The main function of this role will be to ensure that day time trash pick-up is completed per schedule to 100% satisfaction of our community teams. As we grow and bring on new communities, the Regional Operations Supervisor will also assist with the field team to ensure a successful rollout and service launch.

WHAT YOU WILL DO:
- Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area
- Conduct on-site quality reviews of team and communities
- Recruit/train/onboard new staff as well as provide continuing education as needed
- Track hours for area and submit to managers semi-monthly for payroll processing
- Monitor staff check in/out and overall time to completion using our proprietary technology
- Organize and staff rollout/launch of service on new properties
- Provide on-call support to workforce
- Manage workforce inventory/supplies; including Uniform, Tote Bags, Fuel, and vehicles.
- Work collaboratively with other business units as required to serve customer
- Must be able to lift up to 40 lbs.
- Other duties as assigned

WHO YOU ARE:
- Minimum of 2 years experience in a Managerial or Team Lead role
- Motivated Self-starter with ability to be action-orientated
- Experienced managing a remote workforce of up to 30 who work 5-7 days a week
- Intermediate level experience in Recruiting
- Customer Service oriented
- Will be required to give constructive feedback and coach employees
- Flexibly pivots to changing priorities and timelines
- Effective verbal and written communication skills are a must
- Strong planning, time management, and organizational skills
- Capability to work independently or with a team
- Ability to build trust and rapport; effectively communicate with co-workers, employees and customers
- Embody our core values: Building leaders; Always branding; Fun, enthusiastic team environment; Listen, fulfill & delight
- High school diploma or equivalent, AA degree preferred or workforce experience

PERKS
- Company Truck Provided
- Above industry standard Wage; Bonus 20% Off Rent
- Incentive Programs
- Eligible for company sponsored benefits (health, dental and vision)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation: Up to $52K annually up to 10% bonus Phone Stipend Company Truck Provided 20% off rent

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Yearly bonus

Application Question(s):

• Do you have a felony within the last 7 years?
• Are you able to pass a drug urine test? (marijuana not allowed)

Experience:

• Valet trash: 4 years (Preferred)

Language:

• English (Required)

Work Location: In person