CorTech is currently recruiting for a Mortgage Loan Collector in Richmond, Virginia. This role is primarily responsible for payment collection on early-stage delinquent accounts (1-2 months past due).
Duties:

• Take inbound and outbound calls to mortgage borrowers in reference to their account.
• Retrieve finance data from borrowers to determine payment options.
• Accurately document and maintain incoming and outgoing effords to collect the debt.
• Provide excellent customer service to borrowers.
• Address concerns presented by borrowers regarding collections on their accounts.
• Process phone payments,
• Negotiate/offer repayment plans.
• Discuss loss mitigation
• Offer COVID related forbearance to eligible borrowers

Schedule:
Monday - Thursday 12:30pm - 9:00pm
Friday 11:30am - 8:00pm
2 Saturday a month: 9:00am - 1:00pm (required)
CorTech offers:

• Weekly pay via direct deposit, paycard or paper check
• Comprehensive benefits package (includes medical, dental, vision, life, 401k, short-term disability, accidental and terminal illness coverage). Eligible to receive benefits after 90 days of working.
• Professional development assistance.