Office Specialist

CorsoCare Hospice

Position Summary:

The Office Specialist works closely with the leadership team to infuse 1440 throughout the office. In addition, the Office Specialist is responsible for policy development and maintenance, maintaining employees file, supporting the N. Canton office team, and welcoming visitors and remote employees to the office. The Office Specialist will act as point person for implementation and maintenance of office initiatives.

Required Experience for Office Specialist:

• High School Diploma or GED preferred.
• Previous Healthcare, Geriatrics or experience working with the elderly population preferred.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Efficiency in Microsoft Excel and Microsoft Word.
• Occasionally lift and/or move up to 25 pounds.

Accountabilities for Office Specialist:

• Actively demonstrates our Common Beliefs (if we have not rolled out these to this team, use the Employee First, Pillars, & Constant Pursuit of Better or company values)
• Agency Employee File Maintenance and Follow up

• New Hire Orientation, Onboarding coordination for N. Canton Office
• Build effective relationships with business leaders
• Provide general office support to the Milford team
• Policy and Procedure creation and updates

Other Key Responsibilities for Office Specialist:

• Supports the Common Beliefs in everyday interactions
• Manage the general office areas including organization, ordering supplies and cleaning schedules to maintain a lean and clean office environment. Acts as a liaison with Legacy to resolve building issues.
• Assist with front desk support as needed

• Set professional tone for office environment by welcoming visitors, answering inquiries and logging data from the screening sheets.
• Develop and maintain policies and procedures based on state and company requirements.
• Stay up to date with JAYCO regulations and changes and report accordingly.
• Actively participate in L10 and Clinician Meetings. Record meeting minutes and share accordingly.
• Run and monitor renewable reports and annual requirements, including OIG checks. Work with leaders to ensure information is up to date and noted in HCHB
• Coordinates the New Employee Orientation including all required paperwork, training materials, room set up and creating name badges for new employees.
• Maintain Inventory and prepare Clinical Kits and Start of Care Packets
• Assist IT with the setup and retrieval of employee equipment
• Perform other duties as assigned.

Skills for Success:

• Builds strong relationships through trust
• Delivers 1440 experience within the office
• Makes good decision timely, with minimal guidance
• Attacks new challenges with a sense of urgency.
• Displays a continuous learner mindset
• Demonstrates a mindset of what could be better
• Viewed as a team player, easily gains trust and support of others.
• Communicates clearly and frequently.
• Resilient, able to cope with stress and challenges
• Reflective, uses feedback to gain personal insight into strengths and weaknesses.
• Being flexible and approachable. Ties to team player

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