GENERAL FUNCTION:
The Analyst- Finance supports the finance operations functions for high risk, complex clients complete complicated analysis & reporting and provides guidance and direction for financial management. The Analyst provides support to Account Managers for small to large-size clients. Ensures client requests are researched and follow up is completed in a timely manner.

DUTIES:
· Interfaces daily with internal and external clients (via phone, email, etc.) to research and resolve/escalate issues accurately and in a timely manner. Ensures upward and downward communication to keep management and associates properly informed.

· Analyzes complicated data to identify trends, makes forecasts and provides recommendations/solutions that facilitate cash application of outstanding balances.

· Analyzes open receivable trends, including payment frequency and root cause analysis (i.e. denials, over/short payments, etc.).

· Manages and prioritizes the cash application process for high risk customers

· Identifies and recommends system/process modifications necessary to improve efficiency and effectiveness.

· Ensure accurate financial records of client’s accounts. Provide reporting to Account Managers, clients, broker, TPA and/or auditors upon request.

· Works with key internal and external stakeholders to thoroughly understand issues that arise with high risk, complex clients for small to large-size clients

BASIC QUALIFICATIONS:
· College degree or equivalent work experience

· 2 years of experience in Finance, Accounting or related field

· Strong analytical and problem-solving skills

· Advanced knowledge of Microsoft Word and Excel

· Ability to work in both team and individual environments

· Strong customer service and communication skills, both oral and written

· Understand and adheres to a high level of confidentiality and integrity

· Ability to quickly grasp and retain information and concepts

· Ability to multitask and prioritize handling of issues

· Ability to identify problems and take initiative to recommend solutions to Manager and implement changes

· Experience in customer service or insurance related role/processes

PREFERRED QUALIFICATIONS:

· Self-starter, sense of urgency, works well under pressure

· Knowledge of vision and /or insurance benefits

· Understands third party benefits and administration

· Ability to promote integrity and a strong work ethic

· Knowledgeable in continuous improvement methods

· Knowledge and experience in SAP

· Previous Facets experience and knowledge

This position offers the opportunity to work in a dynamic environment where your analytical skills will be valued. If you are a motivated individual with a passion for finance and analytics, we encourage you to apply.

#IND2

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: No less than 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Mason, OH 45040: Relocate before starting work (Required)

Work Location: Hybrid remote in Mason, OH 45040