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Corporate
Bethesda, MD | Other
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BCC-NIH
Bethesda, MD | Full Time
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Marriott International, Inc.
Bethesda, MD | Full Time
$110k-133k (estimate)
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Marriott International, Inc.
Bethesda, MD | Full Time
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1 Month Ago
Solution Architect
Corporate Bethesda, MD
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$111k-135k (estimate)
Other 7 Months Ago
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Corporate is Hiring a Solution Architect Near Bethesda, MD

Job Number 22164523
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

At Marriott International, our vision and goal is to become the world’s favorite travel companyWe celebrate the dreamers who make their own mark, and with good reason. Our success is measured by the joy and satisfaction we bring our customers. Our world class Marriott Bonvoy loyalty program, portfolio of 8000 properties across the globe and 30 brands makes us a leader in the travel & hospitality space. Being world class is possibly only through being able to hire and retain the best talent.

At Marriott, our success is measured by the joy and satisfaction we bring our customers. Much of that success is driven by our knowledge of our customers, and how we provide personalized experiences and member benefits that can be enjoyed by staying at one of our 8,000 properties or taking advantage of exclusive travel experiences and the amenities offered at one of our 30 brands. We are looking for a highly dynamic and hands on technical architect to join our Global Technology - Enterprise architecture team. This individual will be responsible for helping to define, advance and execute the technology future of our Customer platforms.

This includes extending and modernizing our Customer architecture and strategy to enable greater levels of business innovation, scale and services to enable better customer identification at the time of interaction and leveraging customer profile and interaction data to personalize our customers’ experiences to delight and surprise with unique offerings, and confidence that their personal data is secure and their privacy is respected.

This individual will collaborate across various domains to create integrated Customer solutions exposed through partners, web, mobile, smart devices and voice channels. The ideal candidate will have a strong track record of designing, building, and implementing architectures that are highly scalable, resilient, secure and flexible. This individual will work with architects, software-designers and delivery leads across the organization to extend and introduce new technology into our Customer Relationship Management (CRM) platforms.

CANDIDATE PROFILE

Education and Experience

Required:

  • Minimum 5 years experience as a software/technical architect or technical engineering lead designing and delivering globally distributed, scalable and highly resilient Customer Relationship Management (CRM) applications. Experience creating conceptual, logical and transitional architectural diagrams, and gaining stakeholder approval/alignment.
  • Strong understanding of the CRM domain with focus on architecting/designing Customer data applications and integrations.
  • Ability to manage multiple solutions across multiple projects within tight timelines
  • Ability to apply forward thinking principles and innovation to future proof business solutions
  • 5 years experience working with APIs, microservices architectures and NoSQL technologies
  • 5 years experience working with building and deploying distributed applications in Cloud environments
  • Working knowledge of Cassandra, and Kafka

Preferred:

  • Undergraduate degree (Computer Science, Information Systems, or Computer Engineering) or equivalent experience
  • Familiarity with international privacy regulations such as GDPR and China Privacy laws.
  • 10 years relevant work experience in software engineering with a focus on enterprise business systems and real-time integration
  • 6 years of documenting and communicating solution architectures/designs to peers, executives and stakeholders.
  • Experience authoring IT standards, frameworks and patterns related to the management and exposure of Customer data
  • Experience in the deployment of business solutions in Private Cloud, Hybrid Cloud, and On-Prem environments
  • Experience with public cloud (AWS, AZURE, AliCloud) preferred.
  • Demonstrated background in architecting in an Agile-delivery environment, (e.g. Scrum, Kanban, SAFe), as well as Waterfall.
  • Passionate learner who actively seeks to learn about new technologies and approaches
  • Excellent client/user interaction skills to determine requirements
  • Excellent written and oral communication skills
  • Excellent presentation and interpersonal skills
  • Ability to present complex ideas in user-friendly language
  • Ability to lead peer reviews across many domains
  • Ability to lead complex, cross-functional problem-solving initiatives.
  • Experience in researching and evaluating emerging technologies and trends, standards, and products.

CORE WORK ACTIVITIES

Defining the Future-State Customer Architecture & Supporting Customer Business Projects

  • Leads and defines the Customer systems architecture vision to deliver the next generation Customer platform and improve their travel experience with Marriott.
  • Leads and defines Customer projects architecture solutions to enable business objectives, and drive stakeholder alignment and drive detail design by engineers
  • Defines solutions and patterns that address system and partner integration
  • Leverages short-term tactical solutions to achieve long-term objectives and advance the overall CRM capabilities within Marriott
  • Identifies and develops opportunities for reuse, migration, or retirement

Enterprise Planning & Execution

  • Development of Customer Target State Architecture and Roadmaps
  • Understand and evaluate current and emerging technology products and trends
  • Develop re-usable design patterns and best practices that can be leveraged by the enterprise
  • Socialize and educate the organization including service providers on design patterns that have been developed

Solution Architecture

  • Develop prototypes and architecture artifacts to support projects
  • Partner and consult with product teams to enable consistent solution design and implementations aligned to the architecture 
  • Engage in IT governance activities to promote consistency and solution compliance

Cross-Training, Technology Research, and Proof-of-Concepts

  • Obtain training & experience on business functions and technologies outside area of expertise.
  • Research emerging or existing technologies that may have specific business outcomes.
  • Conduct proof-of-concepts to determine the feasibility of technologies that could provide business benefits.

Building Successful Relationships

  • Collaborates with business and IT resources to help advance the Customer platform agenda across the organization
  • Acts as a leader and advocate for architecture, including coaching, training, and career development to staff
  • Liaises with vendors and Service Providers to select the products or services to enable strategic goals

MANAGEMENT COMPETENCIES

Leadership

• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.

• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

• Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

• Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.

Building Relationships

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

• Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

• Developing Others - Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.

• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

• Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.

• Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

o Technical Intelligence: Knowledge and ability to define and apply appropriate technology to enhance business process

o Development Methodologies: Knowledge of general stages of SDLC framework and the application tiers within the development space.

o Information Security: Knowledge of the security considerations relevant within the development space, including industry best practices related to information security

• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Job Summary

JOB TYPE

Other

SALARY

$111k-135k (estimate)

POST DATE

07/29/2022

EXPIRATION DATE

12/12/2022

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