Job Description

Job Description

CornerStone Staffing is hiring for a Bilingual Customer Service Representative for an established insurance company!

Job Title : Bilingual Customer Service Representative *English / Spanish

Location : Phoenix, AZ 85044 Hybrid after training

Pay : $16.00 / hourly

Job Duties :

Responsible for answering incoming calls regarding insurance processing, billing, underwriting questions and claims first notice of loss

Process lien notices, endorsements, address changes, cancellations, non-renewals, activation, etc. based on the needs of the area in between calls

Make continual real-time decisions while always looking out for the best interest of the company, agent and insured

Ideal Candidate :

Must be bilingual in both English and Spanish

Experience with a high call volume, preferably related to insurance

Self-motivated, able to work well with average supervision

Prioritize work in a fast-paced environment where priorities constantly change

Handle incoming calls from our insureds, agents, and claimants in a professional manner while being able to resolve problems in real time

Experience with Microsoft Word, Excel, Lotus Notes, AS400, OnBase systems preferred

Experience with vendor-controlled web-based applications for assigning car rental, windshield claims, vehicle salvage movement and ShoreTel phone system preferred

30 WPM typing speed

On-boarding Requirements :

High School Diploma or equivalent (GED)

Criminal Background & Drug Screening

2 verifiable employment references

To Apply for this Job : Click the Apply Online button, then :

If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER : 141116

If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application - then schedule a time with a recruiter https : / / calendly.

com / cssmadisona / zoom -interview-css

Company Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Company Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

r n r nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!