• Salary: $90-110k
• Location: Onsite daily in Englewood, CO

Cornerstone Servicing is seeking an experienced Director of Document Control to join our team in Englewood, CO!!! The Director of Document Control is responsible for collateral management, MERS updates/audits and overseeing the mailroom functions.

Key Responsibilities:

1. Manages a team of up to 4 ensuring compliance with regulatory and internal requirements over inbound and outbound mail processing, MERS maintenance and audits, document control and collateral management.
2. Create and maintain systems and process needed to ensure timely intake and departmental routing of mail from PO boxes, overnight packages and street delivery. Additionally, manage outgoing mail to meet operational and regulatory deadlines.
3. Create and maintain systems and process needed to ensure collateral is managed in compliance with federal, state, agency and GSE requirements. Including tracking, vendor reconciliations, and certifications. Responsibility also includes ensuring timely lien releases and oversight of the lien release vendor.
4. Create and maintain systems and process needed to ensure MERS is timely and accurately updates when loans are sold or servicing is transferred. This includes periodic reconciliation of loan level detail to MERS and exception management.
5. Develop, implement, maintain processes maps and P&P’s to ensure effective execution of all responsibilities reflective of necessary changes in process and the associated supporting technology
6. Develop, implement, and maintain First Line of Defense controls (including QC and KPI’s), periodically report on compliance with those metrics
7. Fully assess new processes (UAT/Regression/Post implementation testing) to ensure the processes and technology are effective and appropriately optimized
8. Perform other job-duty related issues as assigned

What you will need to be successful:

• High School Diploma, GED or equivalent experience
• Minimum 5 years of experience in mortgage industry
• Must have minimum of 5 years of experience in management
• Have proficient knowledge of federal regulations, state laws, ad GSE requirements
• Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time sensitive deadlines
• Experience in workflow management and KPI reporting
• Experience with First Line of Defense control implementation
• Time and Organizational management a must
• Results oriented and ability to adapt and be comfortable with change based on the business needs
• Exceptional interpersonal skills in addition to verbal/written communication
• Ability to work through stressful situations professionally
• Must display Personal Accountability
• Attention to detail
• Comfortable in actively participating in a team environment

Who we are…

Cornerstone Servicing is a best-in-class mortgage servicer with a reputation of amazing service, customer satisfaction, employee retention and happiness! Our mission is to use and improve on our God-given talents to make a difference to the lives of our employees, customers, shareholders, and the people who provides service to us. We are a division of Cornerstone Capital Bank alongside Cornerstone Home Lending, which employs more than 1,700 team members who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

Cornerstone Capital Bank and it’s subsidiaries have been recognized by Workplace Dynamics as a “Top 100 Workplace”, for the 8th consecutive year. March 1, 2023 marked the beginning of Cornerstone Home Lending’s 35th year in residential lending! We have successfully navigated our company through many industry cycles and changes in regulations.

What we offer:

We are a great company with great people and we are looking for an experienced mortgage servicing professional with servicing experience, who will bring enthusiasm, attention to detail and a servant heart to our team of top-tier mortgage servicing professionals. We recognize and reward hard work, offer a competitive salary and full benefits package!

What to do next:

If Cornerstone Servicing sounds like the place for you (and if you have the qualifications, drive and passion to match), we invite you to become a member of our award-winning team! Remember, once you are part of our Cornerstone family, we’ll continue to invest in you as an asset in our company. As many of our team members can tell you, there’s something special about working at Cornerstone Servicing! It really feels like home!

***We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law***