Make a splash in your career with one of the leading manufacturers of water filtration products!

We have partnered with a client who is looking for a dedicated Outbound Call Agent to embark on a 90-day mission to reconnect with customers!

This project offers an opportunity to showcase your customer engagement skills at the forefront of water filtration innovation!

Position : Outbound Call Agent / Customer Service Representative

Job ID : 144835

Location : Haltom City, TX (76117)

Pay : $18 / hr

Duration : 90-day project (with the potential to transition into other departments based on stellar performance!)

Start Date : ASAP

Schedule : Monday Friday, 9am 6pm

Job Description :

Will be playing a vital role in updating customer payment information and driving subscription enrollments for previous and returning customers.

With up to 100 calls per day, you ll be playing a pivotal role by leaving voicemails and delivering exceptional customer service.

Job Duties :

Make outbound calls to existing customers to update payment information or enroll them in a subscription service, ensuring accurate and up-to-date customer data

Conduct up to 100 calls per day, effectively managing call volumes and adhering to established productivity targets

Leave voicemails when necessary, delivering clear and concise messages to encourage callback or action from customers

Navigate computer screens and databases to access customer information, update records, and track outcomes

Requirements :

High School Diploma or GED

Proven experience in outbound calling, customer service, or sales roles preferred

Ability to multitask while calling customers and navigating computer systems

40 WPM

Task-Oriented

Self-Starter

Excellent Communication

Phone Etiquette

Persistent