Job Summary Under minimal supervision, responsible for research, design, installation, integration, support and optimization of a variety of technologies as a part of the information technology infrastructure and applications environment. Designs, implements and maintains high performing, highly available systems to meet the customers' functional and cost requirements, as defined by the overall system architecture specifications and in accordance with the service level and/or operation level agreements. Performs work on new project installations, system/infrastructure upgrades, and system/infrastructure performance management. Contributes to process and system support documentation. Competent to work with systems and infrastructure within a diverse technology portfolio, but at times requires guidance from others. This position is listed under a Temporary employment status. While the expected timeline for this position is 2.5 years, there may be a possibility of an extension. Weekend work includes an on-call rotation once every 14 weeks for a 2-week period. Essential Functions Under minimal supervision, works with customer specifications and budgets to develop both critical and non-critical systems that are a part of the Spectrum Health technology infrastructure. Provides technical risk assessment of system readiness for operational turnover. Researches emerging technologies, standards and system trends that align with customer requirements and Information Services (IS) architectural standards related to assigned projects, support responsibilities or strategic initiatives. Participates in project planning and execution, related to system architecture, design, integration, testing and implementation. Analyzes system requirements and constraints to engineer technical solutions that meet the needs of the business, across multiple dimensions. Designs solutions that can be operationally implemented and supported within current organizational structures or defines new operational and support structures. As a project team member, responsible for assigned project tasks, as well as schedules, change control and project-related status reports. Coordinates work with team members, as required, to ensure successful delivery of all technical aspects of assigned projects. Participates in the operational support for assigned systems, including the creation of written support documentation, and facilitates knowledge transfer between teams and individuals involved in support. Responsible for the resolution of implementation and support issues, and collaborates with support teams to troubleshoot and resolve escalated Incidents and problems, using established IS procedures for problem and situation management. Participates in the creation of relevant technical and support documentation. Maintains knowledge of end user devices and integration with equipment, networking concepts (such as TCP\IP, WINS, DNS, DHCP), Windows Server and Desktop platforms, Enterprise Directories, storage subsystems and relational databases. Qualifications Required Associate's Degree or equivalent Preferred Bachelor's Degree 2 years of experience typically gained through skills/knowledge/abilities Experience in systems engineering (designing, implementing and supporting system and infrastructure services), with exposure to the complete systems development lifecycle (requirements gathering, design, development, testing, implementation, support and service level measurement) Required Required Skills Strong background in VMWare, Linux, and Windows operating systems as it relates to their respective LVM's Optional Skills EMC Powerscale administration EMC Unity administration EMC PowerMax administration Cisco MDS administration Windows/Linux administration: File server and share administration. Scripting: Powershell, Python, BASH Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 5 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 5 lbs Pushing Force > 5 lbs: Seldom up to 20 lbs Pulling Force > 5 lbs: Seldom up to 15 lbs Sitting: Frequently Standing: Occasionally Walking: Occasionally Forward Bend - Standing: Seldom Forward Bend - Sitting: Seldom Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Seldom Squat: Seldom Supine Lying: Seldom Stair Climbing: Seldom Crawling / Kneeling: Seldom Driving: Seldom Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs : Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom Primary Location SITE - 4700 60th St - Grand Rapids Department Name Infrastructure Standardization - Program Admin Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00am - 5:00pm Days Worked Monday to Friday Weekend Frequency Variable weekends CURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only. Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment. Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws. Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws. Who We Are Formed from two leading health systems in Michigan (Beaumont Health and Spectrum Health), BHSH System is a not-for-profit health system that provides care and coverage with an exceptional team of 64,000 dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses offering services in 22 hospitals, 300 outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving over 1.2 million members across the state of Michigan. Through experience, innovation and collaboration, we are building a system designed to meet the needs of the people we serve through care and coverage that is accessible, affordable, equitable and exceptional. Our system brings together three outstanding care delivery organizations and an award-winning health plan: BHSH Beaumont Health, BHSH Spectrum Health Lakeland, BHSH Spectrum Health West Michigan and Priority Health. Each division brings its own nationally recognized teams and storied legacy, and each contributes to our culture. Together, we are creating a health system designed for the people we serve and transforming health For Michigan, By Michigan™. Spectrum Health and Beaumont Health officially launched as the new organization temporarily known as BHSH System on Feb. 1, 2022. BHSH System is locally owned and operated, with corporate offices in Grand Rapids and Southfield, Michigan, and additional offices throughout Michigan.