2 Guest Relations Associate Jobs in Troy, MI
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Corewell Health Corporate is Hiring a Guest Relations Associate Near Troy, MI
- Greets visitors, vendors and/or staff promptly and courteously upon arrival. Makes inquiry to determine their needs, confirms appointments, answers inquiries factually and directs or escorts to the proper person or area.
- Contacts and/or collaborates with Security staff regarding suspicious visitor / patient behavior and difficult families. Alerts appropriate hospital and security staff in the event of the development of an emergency or a potentially dangerous situation with patients and families.
- Provides direction, escorts or provides wheelchair transport for patients to designated patient care areas as needed.
- Responds to telephone inquiries, provides factual information, relays information or transfers calls as appropriate.
- Delivers or arranges for pickup of gifts and flowers to patient rooms or hospital departments.
- Collaborates with patient reception/registration and security staff to ensure the efficient flow of visitors and patients.
- Arranges or assists with external transportation services for patients as needed.
- Maintains the general appearance of the lobby areas. Contacts and reports any liquid spills to environmental or maintenance departments for repairs or cleaning as necessary. Cordon off the spill area to warn and ensure the safety of patient, visitors and staff from slip and falls.
- Regularly provides direction and guidance to volunteer staff with courtesy and tact. Provides orientation and training to new volunteer staff as requested.
- Required High School Diploma or equivalent
- 1 year of relevant experience Minimum pf 1 year in a direct customer service/reception role. Required
- Experience in a hospital setting Preferred
- Guest relations, hospitality, or concierge experience is highly desired. Preferred
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 20 lbs
- Pulling Force > 5 lbs: Seldom up to 15 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Squat: Seldom
- Stair Climbing: Seldom
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Visual Acuity ¹[None = No; Seldom = Yes]: Seldom
Primary Location
SITE - Troy Hospital - 44201 Dequindre Road - TroyDepartment Name
Hospitality - TroyEmployment Type
Part timeShift
Variable (United States of America)Weekly Scheduled Hours
0.01Hours of Work
VariableDays Worked
VariableWeekend Frequency
Variable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Job Summary
Part Time
$41k-55k (estimate)
05/19/2024
05/23/2024
The job skills required for Guest Relations Associate include Customer Service, Patient Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Relations Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Relations Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Relations Associate positions, which can be used as a reference in future career path planning. As a Guest Relations Associate, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Relations Associate. You can explore the career advancement for a Guest Relations Associate below and select your interested title to get hiring information.
