Description

Hours: Typically forty (40) hours per week between 8:00am- 5:00pm Monday through Friday

Role: Responsible for assisting the Commercial Banking Officers in management of the commercial loan portfolio. Working in conjunction with the Lender, the Commercial Banking Assistant is responsible for providing personal and professional service to the customer. The assistant establishes and maintains a relationship and familiarity with the customers and the Bank’s loan policies and procedures in order to provide a streamlined and efficient customer service experience. 

Essential Functions & Responsibilities:

• Assists Lenders with Commercial Loan application, approval, and closing processes:
• Inputs data in Credit Quest
• Obtains/reviews collateral documents such as life insurance assignment and cash collateral accounts
• Verifies collateral and checks for delinquent taxes and orders Future Advance Endorsements
• Anticipates and obtains items necessary for loan requests, such as corporate documents, credit reports, UCC searches, VIN searches, flood determinations, appraisals, title work, mortgage releases, etc. 
• Following loan approval, serves as liaison between Lender and Loan Processing, to request and coordinate preparation of loan documents and schedule closings. May assist with closings as needed
• Coordinates with Credit Administration on financial statement spreads and/or other analyses, either routinely or as requested by Lender
• Coordinates with Commercial Services as appropriate, in order to assist loan customers with depository products and services, such as Internet Banking, Cash Managements, and Lock Box
• Generates and distributes reports, such as Past Due Loans, Maturing Loan List, Loans by Officer, and others as requested
• Contacts customers for routine requests, such as financial statements, loan payments, corporate documents, tax ID numbers, etc.
• Handles routine customer requests and inquiries, such as loan histories, posting errors, changes of address, line of credit advances, construction loan draws, notary services, lien releases, etc. 

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Experience:

• Two or more years of related experience; previous banking experience preferred

Education:

• High School diploma or equivalent required
• Bachelor’s Degree in business or related field preferred

Skills & Abilities:

• A significant level of trust and diplomacy is required, in addition to courtesy and tact
• Work involves extensive contact with others, including executive and senior management 
• Communication with customers may be of a sensitive nature when working through escalations
• Fostering sound relationships with others is necessary

Competencies:

• Adherence to CoreFirst Values; Respect, Communication, Integrity, Initiative, and Accountability. A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential

Other Skills:

• Strong PC skills with proficiency in Microsoft Word and Excel
• Excellent written and oral communication skills
• Excellent time management and task prioritizing, organization, problem solving, and ability to meet deadlines
• Excellent analytical skills and attention to detail

Physical: Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required including ability to lift up to fifty (50) pounds.

Travel:

Travel is negligible.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Other:

Applicants must pass a drug screen and background checks

Internal applicants must meet the minimum requirements of their current job and submit a cover letter and resume via the employee portal

CoreFirst Employment Practices:

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.