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About Us
Core Recovery is an outpatient behavioral health treatment center that provides intensive outpatient (IOP) and partial hospitalization (PHP) programs to individuals facing mental health and addiction issues. Core Recovery is licensed by the Arizona Department of Health Services as an outpatient treatment center. It is located in Phoenix, Arizona
Job Description:
The Patient Care Coordinator (PCC) is an asset to Core Recovery’s administrative team and operations, ensuring that the patient experience runs as smoothly as possible from the first interaction on the phone through the time of that patient’s program here at Core. The PCC is the gatekeeper to most interactions between potential patients, actual patients, and Core Recovery. The PCC screens and routes both patients and visitor’s needs, as well as correspondence. The PCC also plans and tracks patients’ schedules.
Job Responsibilities:
● Answer patient, family member, pharmacy, new patient inquiry, and sales calls, etc.
● Respond to emails from staff, patients, and outside vendors or reps in a timely manner
● Watch calendar/schedule for no shows and cancellations - call patients to reschedule and process payment for all no shows and cancellations per practice policy
● Audit to ensure all patients are on the Clinician’s and PNP’s schedule at accurate intervals
● Help with supported meals and snacks
● Complete the check-in and check-out process for new patients
● Provide case management for patients
● Process patient payments for services - collect payments toward deductibles and co-insurance, Set up recurring billing payments, monitor calendar for when to bill cash pay patients, audit cash pay and deductible payments to ensure they have been processed, etc.
● Ensure the facility is clean, trash is empty, and all areas are stocked with all necessary supplies
● Keep track of and order office supplies, including binders, etc. for new patient binders
● Manage patient experience surveys
● Restock supplies around the office, including the front desk, offices, restroom, kitchen, coffee bar, and vending machine
Who You Are:
● Exceptional attendance – attendance is of critical importance in this role
● AA degree or certificate in healthcare or similar field
● 2 years of administrative or healthcare office experience
● Willingness to cross-train on simple MA tasks to offer backup when needed
● Proficiency in MS Office and EMR systems
● Exceptional time management skills
● Understanding of healthcare operations
● Positive, can-do attitude
Job Type: Full-time
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
Wholesale
$83k-102k (estimate)
03/31/2023
04/22/2024
corerecovery.com
Canoga Park, CA
<25
Wholesale
The job skills required for Patient Care Coordinator include Patient Care, Billing, Time Management, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Coordinator job description and responsibilities
Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
12/12/2021: Des Moines, IA
Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.
01/30/2022: Dayton, OH
They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.
12/26/2021: San Jose, CA
Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.
02/28/2022: Moline, IL
Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.
02/03/2022: New Orleans, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Coordinator jobs
Seniors are the ones who are most likely to require the services of these coordinators.
12/20/2021: Rockford, IL
You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.
01/04/2022: Lexington, KY
Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator
03/05/2022: San Bernardino, CA
For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.
01/18/2022: Parkersburg, WV
Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.
02/14/2022: Bakersfield, CA
Step 3: View the best colleges and universities for Patient Care Coordinator.