A Service Center Coordinator provides critical interaction with all levels of internal and external customers, both in person and remotely. Some of the main responsibilities will be related to ship/receive activities but also to share, and back up, the front office Service Center Coordinator:
• Perform shipping/receiving of domestic/international equipment and associated logging of that equipment.
• Utilize main application for Work Ticketing to create and update tickets for all types of tasking
• Interfacing with shipping vendors as needed
• Procurement activities for ordering parts and equipment
• Inventory tracking via our Costpoint system
• Work with HQ on yearly inventory audit
• Coordinating with vendors for repairs and calibrations to test equipment
• Assist manager in tracking tasks and ensuring all costs are documented for billing
• Interfacing with shipping vendors as needed
• Shipping and receiving tasks
Other duties may include:
• Process bills for payment
• Greet customers
• Answering telephones
• Process and sorting mail
• Prepare office correspondence, faxing, copying, filing documents, and occasional typing
• Create and maintain project folders, both electronic and paper, as dictated in office policies
• Utilize MS Office software (Excel & PowerPoint) to format reports, present data, and organize information
Required Experience:
• The ideal candidate will possess 3 or more years of administrative experience in a corporate environment.
• Experience with MS Excel and MS Word
• Ability to effectively communicate (written and verbal) and routinely interact with management, internal and external customers in a professional manner.
• Must be able to work independently and to remain focused while multitasking. Demonstrate superior attention to detail and must be flexible to changing priorities.
• Ability to research and resolve routine and non-routine problems. Experience working in a corporate environment.