Job Profile:

Seeking an experienced and motivated individual to join the Digital Technologies (DT) Infrastructure Operations staff on the Network Engineering/Operations team.

This role will be responsible for a wide range of network responsibilities, with particular emphasis on route switching and on the overall health and performance of a system.

The professional is expected to work with end user services and cross-functional teams to provide the requested network services, troubleshoot and resolve issues.

The network professional is expected to operate and perform at the highest levels of confidentiality and integrity and work among a team of skilled analysts to address simple to moderately complex problems across the various network functions.

The focus of this role is working within the Infrastructure Operations department reporting to the Sr Manager, Network Operations.

Primary Responsibilities:

• Provides tier three/four and network support services for the enterprise.
• Implement system network measures in accordance with established procedures to ensure connectivity, confidentiality, integrity, availability, authentication, and non-repudiation
• Completes activities focused on ensuring the safety and preventing the destruction of and unauthorized access to organization information systems.
• Assess adequate access controls based on principles of least privilege and need-to-know
• Analyze current network features, integrate new network features into existing infrastructures, and help to resolve integration and testing issues
• Understanding of network switching best practices and evaluating security requests for implementation
• Maintain system and company network while ensuring IT network compliance with company policies, external regulatory requirements, technical standards, and best business practices
• Communicating network related issues and risks to team members and leadership.
• Assists with supporting simple to moderately complex operational tasks that are assigned as part of a project implementation. May serve as a project lead for small to medium projects of moderate complexity.
• Assist with the organization and coordination of the activities of team members to complete network team deliverables for projects.

Minimum Qualifications

• 2-3 years of computer and network routing and switching experience preferred
• Thorough understanding of fundamental and network concepts (operating systems, DHCP, DNS, TCP/IP, ports, etc.)
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills

Desired Qualifications:

• Network certifications (e.g., CCNA, Aruba, CWNA, JNIC, etc.)
• Experience with Microsoft and Unix-based operating systems
• Experience with Enterprise Firewall rules and rule creation.
• Solid understanding of ITIL foundation service lifecycle
• Experience in general network to effectively collaborate with team members and leadership.