GRILL CREW JOB DESCRIPTION

Reports to: Shift Leaders

DQ “GRILL & CHILL” STORE

“Dairy Queen” stores are engaged in the business of retail food sales. Products sold include hamburgers, hot dogs, soft-serve dairy products, and beverages. There are over 6,800 “Dairy Queen” stores and/or “Dairy Queen” stores across North America and throughout the world which make it one of the oldest and most respected franchise systems. Your employer is DQ of Logan, Inc./Marietta Fan Food, Inc., a division of the Corby Leach Company

JOB DESCRIPTION- GRILL/FOOD PERSONNEL

Functions of Job

• To create positive memories for all who touch DQ.
• To ensure all of our Fans see a smiling crew and a clean store.
• Understand the “why” behind everything we do is the Fan that we serve daily.
• Assemble all products in grill/food line according to product preparation procedures.
• Perform cleaning duties to include all areas of store: food preparation area, storeroom, seating area, dumpster area, trash receptacles, walk-in freezer, parking lot, etc.
• Implement a general working knowledge of all equipment located in food preparation area. Have a basic understanding of the equipment needed to assure proper product preparation.
• Stock supplies as needed for normal day’s usage.
• Work as a “team” member to assure constant and consistent customer satisfaction.

Personal Qualifications

• Employee must:
• Exhibit good manners, neat personal appearance, proper personal hygiene, and ability to work as a “team” member.
• Have a positive attitude and desire to do the best possible job at all times.
• Pursue learning and growth in your role.
• Adhere to the established food handling procedures and meet any local health regulations.

Hours

• Work hours will include daytime, evening and weekend shifts; shifts may start with setting up the store for the day’s operation or end with the complete cleanup of the store’s facilities. Attendance at crew meetings is mandatory.

Responsibilities

• Consistent product portions.
• Quick efficient service to the Fan.
• Maintaining an adequate supply of materials on hand at all times.
• Having a clear understanding of the “Dairy Queen” area.
• Creating and maintaining a positive atmosphere among employees and Fans.
• Cleanliness in work area and general upkeep of the store’s surroundings.
• Carrying out any other assigned duties.

Opportunity

• As a “DQ” store crew member, you will gain valuable business experience in a multifaceted billion dollar industry.
• You will have the opportunity to work with a variety of people developing your interpersonal skill.
• You will have the opportunity to grow and develop in your role and possibly explore a future position in store leadership.

Work Conditions

• Must have ability to:
• Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Work in and out of different temperature ranges.
• Stand for long periods of time.
• Lift up to 50 pounds.
• Work around nuts or other allergens.