The Operator/General Manager position is a hands-on, life investment. This is your store in your town.
This is your opportunity to build a business and shape a culture. You are responsible for being a good steward of the business & the Corbett's Burgers & Soda Bar brand. We want you to bring a positive influence on the people and community you serve. The Operator is responsible for the overall store operations including hiring and supervision of staff, product and service quality, local marketing initiatives and financial health of the store. The Operator is accountable for achieving store profitability, sales growth, Guest satisfaction and employee engagement measures. Works under the supervision of and reports to a Corporate Business Leader.

Essential Duties & Responsibilities

• Maintains compliance with all corporate-mandated training certification requirements.
• Maintains a positive, can-do attitude and demeanor conducive to a 5-star Guest experience.
• Maintains compliance with all company, store, federal, state, and local policies, procedures, laws and ordinances as required (particularly with regards to food, health, and safety).
• Maintains a just-opened store and personal appearance – unless actively making a product, all employees should be cleaning, all the time.
• Advocates and demonstrates Corbett's Cultural Beliefs on a daily basis.
• Demonstrates teamwork and a sense of urgency.
• Abides by all policies as set forth in Corbett's Handbook and Manuals.
• Leads daily store operations including supervision of store team members, taking, preparing, and delivering guest orders, and cleaning and maintenance of store equipment and facilities.
• Responds to and effectively resolves Guest complaints.
• Effectively implements, maintains, and corrects (if necessary) processes and procedures to ensure operations excellence in Corbett's Burgers Operating Systems.
• Ensures food safety practices that comply with federal, state, and local regulations.
• Establishes and strives to meet store weekly sales goals and service times.
• Effectively implements Local Store Marketing strategies to build the Corbett’s brand and drive sales growth. Attract new business and increase restaurant sales by developing and implementing local marketing promotions and activities, including advertising, public and community relations

programs, identifying and evaluating local competitors’ store marketing, evaluating program results, identifying and tracking changing consumer demands

• · At all times exhibit a genuine passion for excellence
• Reviews store Profit & Loss Statements regularly and uses the data to implement sustainable

EBITDA growth measures.

• Actively manages food cost through inventory control, completing regular inventory, and ordering of products and supplies.
• Actively manages labor costs through use of predictive labor scheduling for store team members.
• Acts to protect company assets to include cash and to maintain the restaurant environment ensuring Guest and team workplace safety.
• Manages all aspects of the Toast Point-of-Sale system.
• Maintains current and accurate data in all corporate systems to include Toast Point of Sale, Toast

University Online, and personnel data.

• Recruits and effectively interviews applicants to select only the best fit and qualified candidates.
• Trains and coaches store Leadership & team members in all Corbett’s procedures to ensure a 5-

Star Guest experience every time.

• Leads and models Corbett’s corporate beliefs creating great experiences to ensure team members feel valued, appreciated, and set up for success
• Implements, maintains, and corrects (if necessary) the process and procedure for the local store marketing program.
• Implements, maintains, and corrects (if necessary) the process and procedure for Blood-borne pathogens and all other safety procedures.
• Teaches, coaches, and mentors store employees in all Marco’s procedures and meeting the Guest

Service Standards.

• Manages existing employees and handles all employee issues, complaints, disciplinary action, and terminations.
• Maintains all store files and records, as required by law and the Corbett's Manuals.
• Consistently demonstrates exceptional leadership, shows initiative, and gives full efforts toward the success of the store.
• Effectively relates to Guests and other crew members in a courteous, cooperative, tactful, and respectful manner (both verbally and in writing).

Education and/or Work Experience Requirements:

Required:

• High School Diploma or equivalent
• Valid driver’s license
• Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
• · Exhibit good manners, proper personal hygiene, and promptness
• · Have fun and maintain a positive attitude at all times!

Preferred:

• 3-5 Years of Previous Operator/General Manager/Director of Operations Experience in a Restaurant Setting

• ServSafe certified

• Educated in Chick-fil-A system and Culture including 100% completion of a Leadership Track, and

Certified Trainer and Local Store Marketing

Physical Demands:

• Standing for extended periods of time.
• Consistent repetitive movements.
• Use of hands to handle, control, or feel objects, tools, or controls.
• Bending, twisting, kneeling, stooping, reaching.
• Lifting 50 pounds.
• Ability to work long hours. This is not a 9-5 job. It is a 24/7 hands-on life investment.

What's in it for you:

Salary $40,000 per year

Profit sharing of up to 50% of individual store's net profits. This could be up to an extra $120,000 per year or more.

A guaranteed day of rest as we are closed on Sunday

Job Type: Full-time

Pay: $40,000.00 - $160,000.00 per year

Benefits:

• Employee discount
• Paid training

Experience level:

• 3 years

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 12 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Sanford, NC 27332: Reliably commute or planning to relocate before starting work (Required)

Experience:

• General Manager: 3 years (Required)

License/Certification:

• ServSafe (Required)

Work Location: One location