Interested in working for a non-profit organization rooted in a tradition of care and compassion? Do you desire to make a difference in the lives of those around you? CORA is expanding and reaching for new heights, and we'd love to meet you!

For over 50 years, CORA Services, a TWO-TIME TOP WORKPLACE award winner, has been a fast-paced, growing organization whose goal is to help children and families experiencing emotional, academic, and social challenges which impede their development and productivity throughout the greater Philadelphia area.

We provide our employees with generous benefits, a positive atmosphere, meaningful work, and a culture of strong leadership, which in turn drives growth and innovation.

"Children are the Heart of the Matter"

Care Coordinator

As a Care Coordinator in Intensive Behavioral Health Services, you will:

• Provide supports to the children and families served as an adjunct to their clinical care within the identified cluster area.
• Develop rapport and relationships with clinical staff, working with them to ensure clients receive the highest quality of care.
• Meet regularly with parents and clinicians to assess the progress being made toward the goals of the treatment plan.
• Assess the child/youth's overall wellbeing, provide supports to address the identified physical and behavioral health needs and engage/re-engage as needed during the course of services.
• Process and coordinate all referrals into the program, which includes ongoing services for our clients as well as the discharge process.
• Assess and evaluate related social determinants of health to be integrated into a robust, person first service plan for each family.
• Meet regularly with staff to receive updates on the progress of cases.
• Mediate difficult situations with school and community systems, advocating for the clients and families as needed.
• Successfully deliver services in coordination with multisystem involvement and programmatic requirements.
• Provide administrative supervision, monitoring, and case management for each case until the client is discharged.
• Oversee caseload list per school in order to ensure that all authorizations are current on a weekly basis.
• Complete CBH packets and interagency meetings prior to original authorization, for every authorization cycle or as needed based on client's treatment requirements.
• Ensure all new referrals are processed or listed as non-active referrals within 30 days of receipt.
• Coordinate recommendations made by evaluators by following up on appointments and referrals, completing home visits, and arranging for transportation for clients as needed.

Qualifications:

• Bachelor's degree in a Human Services field
• Life experience in navigating the behavioral health and other service systems preferred.
• Experience providing care coordination in a health care and/or human service field for individuals requiring access and linkage to needed resources.
• Understanding of and experience in navigating social service systems, such as physical health, education, employment, housing, insurance etc.
• Experience utilizing an electronic health record (EHR) for documentation of service delivery.
• Demonstrated understanding of cultural competence, with the ability to develop supportive and trusting relationship with individuals needing assistance.