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1 CE- ARTS CENTER PATRON SERVICES COORDINATOR Job in Coppell, TX

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Coppell, City of (TX)
Coppell, TX | Part Time
$43k-59k (estimate)
0 Months Ago
CE- ARTS CENTER PATRON SERVICES COORDINATOR
$43k-59k (estimate)
Part Time 0 Months Ago
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Coppell, City of (TX) is Hiring a CE- ARTS CENTER PATRON SERVICES COORDINATOR Near Coppell, TX

The City of Coppell Community Experiences- Arts Center seeks a Patron Services Coordinator to join our team! This role involves ensuring an exceptional experience for patrons at events, acting as a frontline representative to greet guests, guide them to their seats, and address any customer service concerns. The position requires maintaining safety and accessibility standards, including training in and enforcing policies related to ADA requirements, severe weather protocols, and emergencies. Responsibilities include assisting with the volunteer usher program, serving as Manager on Duty for select events, and collaborating with various stakeholders such as Arts Center staff, artists, production teams, volunteers, and guest artists. Additional duties may be assigned by the supervisor as needed. The role demands strong interpersonal skills and the ability to thrive in a diverse environment. 
Opportunity Description
To view the full scope of this opportunity, including essential job functions, CLICK HERE!Schedule CommitmentRegular attendance is an essential job function. The Patron Services Coordinator works a variable, 20-hour schedule, including weekends and evenings. 

Candidate Engagement Plan

  • April 8-12: Application Material Review. Candidates selected to move into the next step of our hiring process will be invited to a Panel Interview.

  • April 15-19: Panel Interviews

For application support, or to check the status of your application, contact the Employee Experience Team by calling 972-304-3699.

Education
  • High School Diploma/GED
Experience/Knowledge/Skillsets
  • 2 Years' experience in a relevant customer service experience, preferable in a live entertainment venue
  • Knowledge of guest services and customer service techniques in a live entertainment setting 
CLICK HEREto learn about the City of Coppell Culture!CLICK HEREto meet the dedicated professionals that make up the City’s departments, learn about the services they offer, and discover how we modernize, innovate, and break barriers to the government to make Coppell the place you want to be.CLICK HEREto learn more about the City of Coppell Arts Center's history, venues, team, resident art groups, rentals, and more!

A message from Jessica Carpenter, Director of Community Experiences:
After nearly 20 years as Parks and Recreation, our department has experienced explosive growth of our parks and trails system, and expanded its scope to include a recreation and aquatics center, a tennis center, a senior and community center, a biodiversity education center, playgrounds, new ball fields, community gardens, a farmers market, a cemetery, massive growth in special event offerings, the addition of a marketing and community engagement team, a dog park, an arts center, a library, pickleball courts and thousands of camps, classes, programs, sports leagues and services. We offer such a wide variety of services to the community - greatly expanding the purview of traditional parks and recreation. In January 2023 we became Coppell Community Experiences. The name change and rebranding reflects our desire to reimagine the way we serve the Coppell community and continue to meet both current needs and demands of the future. Several industries are now joined together working toward the same goal: to provide exceptional experiences to the Coppell community.Coppell Community Experiences is comprised of the following facilities and areas of responsibility:

  • Facilities
    • The CORE (recreation and aquatic center)
    • Wagon Wheel Tennis & Pickleball Center
    • Coppell Senior & Community Center at Grapevine Springs
    • Cozby Library & Community Commons
    • Biodiversity Education Center
    • Coppell Arts Center
    • Rolling Oaks Memorial Center
  • Park Operations
    • Parks, playgrounds, and trails 
    • Ball fields and medians
  • Community Engagement
    • Marketing and Communications
    • Special Events
    • Coppell Community Garden
    • Coppell Farmers Market
  • Day Camps (summer and holiday breaks)
  • Adult Athletics
In accordance with the ADA, the City of Coppell is willing to consider any reasonable accommodation.

Job Summary

JOB TYPE

Part Time

SALARY

$43k-59k (estimate)

POST DATE

04/08/2023

EXPIRATION DATE

04/07/2024

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