Overview

The Surgical Center at Copley Hospital is looking for an Administrative Unit Coordinator to greet and check in all patients. Keeps PreOp and PACU staff informed of patient and visitor arrivals to ensure efficient patient flow and minimal waiting time. Escorts patients to and from clinical areas. Rounds in the waiting room on an hourly basis and provides updates to families. Answers the main department telephone line, managing multiple calls simultaneously. Takes and manages messages for staff and transfers appropriate calls. Provide clerical support to Perioperative patient care areas to ensure effective and efficient services are delivered. Manages information input and collection in multiple computer systems.

Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Temporary needs. Please consider applying to discuss how your availability may align.

Responsibilities

• Answering incoming telephone calls for the Surgery Center.
• Greeting patients, family members, and visitors.
• Giving directions and instructions to visitors.
• Escorting visitors as needed and managing the flow of information to patients and families throughout their stay.
• Performing administrative tasks to support clinical areas.
• Other duties as assigned

Qualifications

Education Required:

High School Diploma or equivalent

Experience Desired:

2 years of Customer Service, preferably in a healthcare setting 

Skill Desired:

Strong communication skills

Positive professional demeanor

Strong computer skills

Basic medical terminology