Description

Navigator (Livingston County)

Navigator Program, NYS Department of Health
FULL TIME Nonexempt: 40 hours

Pay Rate: $19.23/hr

Coordinated Care Services Inc (CCSI) seeks a talented Navigator to contribute their expertise in providing essential business services to our provider organizations and customers. This position will support Livingston County. The Navigator will provide in person, culturally competent linguistically appropriate, and disability accessible health, insurance application assistance to individuals, families, and small businesses through the NY State of Health Marketplace. Coordinated Care Services, Inc is a nonprofit, management services organization located in Rochester, New York working with NY State of Health Marketplace.

CCSI is partnering with NY State of Health Marketplace to hire a Navigator. This position is employed by CCSI and working on behalf of NYS Department of Health.

In this role, you will

• Provide in person assistance to families, individuals and small businesses seeking health insurance through the NY State of Health Marketplace.
• Educate the enrollee about the Affordable Care Act, Medicaid, Child Health Plus and Qualified Health Plans offered through the NY State of Health Marketplace.
• Assist enrollee with health insurance enrollment.
• Assist small businesses with enrollment in the SHOP Exchange
• Advocate on behalf of enrollees to ensure health insurance coverage.
• Maintain confidentiality at all times.
• Attend local community events to provide education and awareness about the NY State of Health Marketplace and the Affordable Care Act.
• Agree to operate as a neutral party in the health plan selection.
• Distribute NY State of Health insurance materials in English and other appropriate languages.
• Attend Navigator State Training to be trained and certified.
• Attend monthly Navigator meetings
• Other duties as assigned

Requirements

• High School Diploma or equivalency and 1-2 years of work experience or equivalent education and work experience (see CCSI's equivalency chart)
• Experience in a professional interviewing capacity in various commercial, insurance, banking, or government business settings to include interviewing experience involving personal, claims, unemployment, customer service, etc., or II.
• experience in responsible public contact work such as social welfare-oriented experience in such field as claims evaluation, insurance, unemployment, disability, etc., and similar health and human relations areas.

Additional Requirements

• This position will require travel to home site in Rochester, NY for training
• Satisfactory completion of all required background screenings.
• Full vaccination against COVID-19 virus. Reasonable accommodations will be made for qualified religious or medical/disability needs.

We Are CCSI!

CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities.

CCSI’s vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development.

We Can Offer You

• Market competitive compensation.
• An award-winning Wellness@Work and employee benefits program.
• An organization that is committed to racial equity and anti-racist practices.
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture.

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.