With the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our employees make the Moonlight Basin experience come alive.

If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Moonlight Basin is looking for you.

Our staff consists of locals, and seasonal workers from all 50 states as well as international students and workers from around the globe.

We are a diverse workforce where everyone feels welcome, appreciated and valued. No matter if you are 14 or 84 years, there is a place for you in the Moonlight Basin family!

Summer Season : starts May 31 and ends September 30, 2024

Bicycle Mechanic and Rental

Bicycle Shop and Rentals staff are responsible for renting, cleaning and assisting the lead mechanic in maintaining a fleet of full suspension cross country, downhill and e-mountain bikes at Moonlight Basin.

Along with cleaning, organizing and helping maintain the bikes, the shop staff will be responsible for checking in members and guests, obtaining waivers, sizing guests for proper bike fit, and explaining the trail map and local trail options.

WHAT YOU WILL DO :

Bicycle Repair and Shop maintenance

• With the assistance of the lead mechanic, learn to tune, maintain, diagnose, and repair a fleet of full suspension rental mountain bikes and e-bikes.
• Assist lead mechanic to build new arrival bikes out of the box
• Identify parts that may need replacement and order with Manager.
• Keep tools and shop clean, functional, and organized at all times including sweeping, mopping, trash and recycling.

Customer Service

• Greet members and guests, assist with member check-in and equipment use.
• Obtain waivers by using appropriate online systems / software.
• Assess member / guest ability, fit them with the appropriate size and style of mountain bike and direct to appropriate trail choice.
• Use basic terms to describe to guests how to properly use each bike prior to sending them off on the equipment.
• Explain pricing and return policy prior to renting.
• Confirm member credentials to ensure correct billing ability to member accounts.

Biking Knowledge

• Learn local area trail systems and conditions when assigned.
• Ride bikes consistently to check for function.
• Carry charged cell phone and radio when leaving the shop for approved rides, breaks and trail checks.

KEYS TO SUCCESS :

• High School diploma or GED.
• Bicycle Technician experience preferred but not required.
• Intermediate Mountain Biking proficiency.
• Previous experience in guest service with an emphasis on outdoor recreation.
• Experience with customer service.
• Ability to work independently.
• Ability to excel in both fast paced and slow-paced environment.
• Excellent written and verbal communication skills.
• Resourcefulness, good judgement, self-confident.
• Ability to initiate work activities, seek responsibility and make daily efforts to improve knowledge and skills.

BENEFITS OF EMPLOYMENT :

• End-of-season if you complete the season.
• Employee Appreciation Bonus
• Complimentary meal per shift
• End-of-season employee celebration.
• Retail store discount
• Employee housing in Big Sky
• Free transportation to Moonlight from employee housing and Bozeman daily.
• Ability to work independently.
• Ability to excel in both fast paced and slow-paced environment.
• Excellent written and verbal communication skills.
• Resourcefulness, good judgement, self-confident.
• Ability to initiate work activities, seek responsibility and make daily efforts to improve knowledge and skills.

Disclaimer :

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities for this specific job.

The responsibilities, tasks, and duties of this position might differ from those outlined above and other duties may be assigned as necessary.

We are proud to be an EEO / AA employer M / F / D / V.

Moonlight Basin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.