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Information Technology Support Analyst (327652)
IDR, Inc. Fort Worth, TX
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$66k-82k (estimate)
Full Time Just Posted
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IDR, Inc. is Hiring an Information Technology Support Analyst (327652) Near Fort Worth, TX

IDR is seeking an IT Support Analyst to join one of our top clients in Fort Worth, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview for the IT Support Analyst:

  • Knowledge of ticketing systems for documenting and completing work
  • Knowledge of Windows installation/support/troubleshooting tools and working with Microsoft support
  • Knowledge of Windows profile management for supporting information transfers between computers
  • Knowledge of Active Directory, SCCM, and other enterprise related support tools
  • Knowledge of TCP/IP, DNS, and client-side connectivity troubleshooting

Required Skills for the IT Support Analyst:

  • 3 years of experience with deployment and support of desktops and laptops.
  • 3 Years of experience supporting current Windows Operating Systems and Microsoft Office Suite (2016, 2019, Office 365)
  • 3 Years of experience with direct involvement in hardware break-fix processes for desktops, laptops, and mobile devices.
  • Prior professional experience supporting, installing, and administrating Cradlepoint routers/NetCloud
  • Network cabling experience and troubleshooting skills

What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 20 Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10years in a row

Job Summary

JOB TYPE

Full Time

SALARY

$66k-82k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/11/2024

WEBSITE

idr-inc.com

HEADQUARTERS

ALPHARETTA, GA

SIZE

50 - 100

FOUNDED

1998

CEO

ERIC FRENCH

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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About IDR, Inc.

IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, Fort Worth, Denver, and Birmingham markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, call center, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRat ... eds Best of Staffing Client and Talent awards for eight years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, IDR is your partner for staffing augmentation, contract-to-hire, statement of work, and direct hire services. Were passionate about what we do and how we do it, and we look forward to working with you. More
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