Qualifications:

Education:

• High School Diploma or GED required.
• Certified Pharmacy Technician (CPhT) or Licensed Practical Nurse (LPN) required.

Experience

• Three years’ experience in a healthcare setting required.
• One year experience with prior authorizations preferred.
• Prior experience on the Cerner EMR platform preferred.
• Previous experience in an ambulatory infusion center preferred.

Licensure/Certification/Registration

• South Carolina (or compact state) licensure as LPN or CPhT (SCLLR) in good standing required.
• Valid US Driver’s License required.

Duties & Responsibilities:

• Virtual/telephonic interactions with patient's and/or caregivers
• Interviews patients to collect a current medication list.
• Reviews patient's medication list for accuracy/adherence/discrepancies, assists with medication affordability and adherence.
• Appropriately documents within electronic health record and collaborates with supervising pharmacist.
• Centralized refill: Authorizes prescription refills by adhering to approved refill protocols, appropriately notifies pharmacist/physician, when necessary, calls patients to give status updates, and schedules future visits for patients with provider.
•  Follows applicable policies and procedures related to prescription management.
• Demonstrates proficiency with equipment and software.
• Effectively communicates with patients, caregivers, team members, and third parties to ensure optimal medication management. Medication management
• Compile, review, and sort all insurance requests for medication management reviews on behalf of the pharmacist to assist with closing care gaps.
• Track and monitor authorization and scheduling requests to ensure appropriate follow-up, and provide support resolving claim reimbursement issues.