• High school diploma required.

Experience:

• Prior healthcare experience required.
• Prior experience working front desk operations in healthcare is preferred. 
• Prior experience in a physician practice or clinic setting is preferred.
• Experience with Electronic Medical Record System preferred.

• Medical Terminology Certification preferred.
• Insurance Billing Certification preferred.

• Ability to work effectively and collaboratively with nursing colleagues, physicians, department heads, and members of executive leadership required.
• Demonstrated proficiency with Microsoft Outlook, Word, Excel, Explorer and PowerPoint required.
• Exemplary core customer service skills strongly required.
• Strong organizational skills required.
• Strong verbal and written communication skills required.
• Ability to remain calm and professional in all situations required.

• Occasional exposure to difficult patients. 
• Potential exposure to blood borne and airborne pathogens.
• Physical surroundings generally pleasant and comfortable.
• Generally contained office type environment.
• Most work performed while sitting, however, a moderate amount of walking and moving around within a confined area occurs.