We are seeking a dedicated and organized individual to join our team as an Admissions Supervisor at Conway Behavioral Health Hospital. In this role, you will play a crucial part in ensuring the efficient and safe operation of our admissions department. Your expertise in patient prioritization, clinical knowledge, and staff supervision will contribute to the success of our team. Conway Behavioral Health Hospital is a renowned healthcare facility committed to providing exceptional mental health services to our community and in Intake and Admissions, you can make a real difference in the lives of our patients.

Admissions Supervisor Responsibilities:

• Plan, assign, and supervise duties during assigned shifts to promote patient safety and departmental efficiency.
• Prioritize potential admissions based on patient needs and the facility's capacity to provide appropriate care.
• Demonstrate expertise in milieu management to create a conducive environment for patients.
• Apply clinical assessment, diagnoses, and interventions knowledge appropriately with patients.
• Coordinate with the business office to ensure timely and accurate financial counseling for patients, as needed.
• Provide guidance and direction to staff, fostering trust, respect, and cooperation within the team.
• Ensure completion of EMTALA logs, if applicable, for each patient seen by admissions.
• Act as a preceptor during staff training, supporting the development of new admission team employees.
• Promptly report any challenges during shifts to the Admissions Operations Coordinator or Admissions Director.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Address and resolve complaints promptly to ensure patient satisfaction and safety.

We are seeking a detail-oriented and compassionate professional with strong leadership skills to join our team. If you are dedicated to providing exceptional patient care, ensuring efficient operations, and fostering a positive work environment, we encourage you to apply.

We offer a full suite of benefits ranging from:

• Competitive hourly rates
• Medical, Dental, and Vision Insurance
• Paid Holidays
• Paid Time Off
• HSA & FSA
• Company Paid Basic Life & AD&D
• Disability
• 401(k) Retirement Plan - with company match
• Employee Assistance Program/Employee Discount Program

Job Requirements:

• Bachelor's degree in a social service field is preferred.
• Master's degree in a social services field or RN preferred.
• In some states, may also require registration as a nurse, in which case, an associate's or bachelor's degree in nursing is required.
• One or more years of experience in a healthcare admissions role is preferred.
• One or more years of supervisory/lead experience in a healthcare admissions setting is preferred.

Education

• Bachelors or better in Social Services

• Masters or better in Social Services

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)