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Job Details
Description
Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Banking Service Technician to join our amazing culture.
In this role, you will troubleshoot, repair, and perform preventive maintenance on banking security equipment including security camera, access control, and alarm systems, banking drive-up equipment, vaults, safe deposit boxes, ATMs and more.
Must have effective verbal, written, and interpersonal communication skills. As a Banking Service Technician, you are part of a dynamic team that allows you to grow as Convergint grows.
For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com / careers.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results.
You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.
You want to grow with us and deliver results as an exceptional Banking Specialist.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal.
Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.
We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with Our Training and Your Experience
Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
The Banking Specialist is expected to be skilled in at least one of the three areas of specialization : locksmiths, drive up and electronic.
Installs equipment and services / supports existing customers by responding to service calls. Drive up Specialists install, repair, rebuild, and service remote drive up systems, audio and video equipment.
Electronics Specialists provide support for a variety of electrical and electronics projects.
Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment for drive up, locksmith and electronic projects.
Systems include but are not limited to all manufacturers drive up equipment (including remote drive up), deal drawers, audio and video equipment related to drive up banking.
Repairs or replaces damaged components of remote units.
Troubleshoots, repairs, and replaces all components of remote, audio and video equipment. May install, configure, and support a variety of network systems and equipment for assigned projects.
Performs preventative maintenance as needed. Acts as a mentor to less experienced staff by using technical knowledge, skills and experience.
Work assignments are varied, and of moderate scope and complexity and may require originality and ingenuity in some situations.
Refers only the most complex issues to higher levels.
Uses strong troubleshooting skills to isolate and fix problems in malfunctioning equipment or software systems.
May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
What You’ll Need
Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company.
We offer a variety of programs and exceptional benefits to all of our colleagues :
Requirements :
Education : High School / GED or equivalent experience
Preferred Experience : (but not required) :
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Visit our Convergint to learn more about the company and the exciting opportunities available
Last updated : 2024-05-11
Full Time
$45k-61k (estimate)
05/12/2024
06/21/2024