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Position Title: Team Lead, Service Desk
Position Location: On-Site in Houston, TX
Job Summary:
Manage a team of service desk consultants to ensure optimal and exceptional delivery and control with the objective of achieving or exceeding customer service level agreements (SLA's) in the most cost-effective manner.
Essential Functions:
Required Skills/Abilities/Competencies:
Education and Experience:
Physical Requirements:
Converge Technology Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other details
Full Time
$99k-126k (estimate)
05/09/2024
05/24/2024
convergetp.com
TORONTO, ONTARIO
100 - 200
2017
SHAUN MAINE
$10M - $50M
Software & Cloud Computing