Staff Software Engineer (ServiceNow) – Remote

Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Join Convera as a Staff Software Engineer (ServiceNow) and help shape our company's digital capabilities and revolutionize an industry!

Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid

We are the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction.

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

We make moving money so easy, that any company in the world can grow with confidence.

We're seeking a Staff Software Engineer (ServiceNow) (remote role)

In this role, you will be responsible to develop, implement new software, maintain and improve existing software.

Sound interesting?

As a Staff Software Engineer (ServiceNow) your responsibilities will include but not limited to:

• Implementing ITIL practices in the various aspects of designing, developing, and implementing solutions via ServiceNow tool in coordination with ITSM process managers
• Demonstrating strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards
• Estimating engineering effort, planning implementation, and roll out applications with cross-functional impacts
• Interface with various stakeholders like TPMs, Infra, CloudOps, Infosec, Dev, system architects to build ITSM, HRSD, Discovery, SAM, HAM modules for assets residing in AWS
• Limiting manual intervention and automating the upkeep of CMDB, SAM, HAM and build processes for continuous maintenance
• Creating and adopting best practices to implement ServiceCatalog, mid-server, UI
• Integrating ServiceNow with an API-led Integration (& others) Platform for tools residing in multiple areas like monitoring, Infosec, EUC, Corporate, access provisioning, tech operations etc.
• Developing and managing operational metrics reporting and dashboards on ServiceNow for availability of metrics at runtime
• Interface and collaborate with other engineers in geographically distributed environment
• Managing and interconnecting a mix of Tech Ops tools like Datadog, PagerDuty, ServiceNow, SumoLogic etc.
• Automate Certificate Management and Network firewall audits via ServiceNow
• Auditing, maintaining, administering processes for various modules of ServiceNow

What you will need to succeed:

• You must have a technical qualification such as B.E. / B.Tech. / MCA in Computer Science, Engineering, or related field.
• It is essential that you have minimum of 8 years of software development experience
• It is essential that you have experience in creating and consuming RESTful and SOAP based web services
• You must have experience with the development, customization, and administration of multiple components of ServiceNow - ITSM, HRSD, Discovery, SAM, HAM
• It is essential that you have experience in JavaScript/Java/J2EE
• It is essential that you have experience in markup languages like HTML and XML 
• It is essential that you have experience in stylesheet languages like CSS
• You must have experience in working in cloud environment, particularly AWS

Nice to have:

• It would be preferred if you are a Certified ServiceNow Developer
• Good to have an ITIL Foundations Certification
• Ability to work on a mix of technologies and TechOps tools
• Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards
• Team player with strong analytical, verbal, and written communication skills
• Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure
• Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements
• Hands-on experience in building high performance and large-scale real-time systems that scale to billions of transactions per day

Compensation: $108,000 - $172,000.

The base salary range represents the low and high-end of the Convera salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, and competencies. The salary is one component of Convera's total compensation package for employees.

Join us, and let's move money simply, securely, smartly

Convera is delivering solutions ranging from simple currency exchanges to sophisticated risk management solutions and platforms. Everything we do is designed to enhance the customer experiences and seamlessly power their global commerce needs. It's an exciting time for our organization, as the largest non-bank cross-border payment company in the world serving over 30k customers in more than 200 countries. If you're ready to unleash your potential to help drive change, apply now.

We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

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