Job Description

General Purpose of Job :

The Enterprise Project Management Office (EPMO) at Sparrow Health System, is a business team which supports the implementation of strategic initiatives across both the Care Delivery and the Health Plan.

This position reports to the Manager of EPMO and is responsible for; managing projects of medium size, or components of a larger project, from initiation to close-out; developing, analyzing, and executing project plans; allocating resources, establishing schedules, and making task assignments; monitoring projects against plan and providing input and justification for costs and budget impact; managing project financials and managing project activities related to organizational change management as defined by the project.

A successful Project Manager in this role will be able to create the structure and approach that will facilitate the collection, clear communication, and ultimate delivery of project goals and objectives. Projects will have scopes that are relatively well-defined.

Effective EPMO team members pursue self-development and effective relationships; proactively provide information, advice, and expertise; listen and respond to project concerns raised by the team; seek and address performance feedback; create plans to capitalize on personal strengths and to address opportunities; anticipate and respond to the needs of others; adapt to and learn from change and difficulties. Additional expertise includes: collaboarting cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; identifying, recommending, and implementing ways to address improvement opportunities; escalating issues or risks as appropriate. All EPMO team members actively support the development, implementation and ongoing utilization of an enterprise Project Management Life-Cycle (PMLC).

Essential Duties :

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Project Management
• Leads multiple large projects, being a mentor to other members of the team and functions independently with very limited guidance
• Develops, analyzes, and executes project plans which include schedule, inter-dependencies, and resource forecast.
• Manages project financials.
• Monitors project performance (e.g., on time, on budget, within scope, and with quality) against plan and provides input and justification for costs and budget impact.
• Allocates resources, establishes schedules, and makes task assignments.
• Monitors and identifies project risks, issues, and trigger events by executing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
• Stakeholder and Vendor Management
• Ensures the alignment, buy-in, and coordination of diverse project stakeholders by building rapport with stakeholder teams, third party vendors, and management; and clarifying accountability and authority across stakeholders.
• Identifies and works closely with key stakeholders. Ensures all appropriate stakeholders are represented and included.
• Provides insight to key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for project delivery.
• Communicates tough issues to stakeholders while maintaining an independent opinion, makes presentations, and provides reports to stakeholders.
• Assists with reviews of vendor performance levels and ensures service level agreements are met.
• Supports the contract negotiation process with vendors and reviews project invoices submitted by vendors for accuracy
• Strong leadership skills
• Requests and coordinates internal and/ or external resources based on the alignment of team member skills and project demands.
• Promotes project vision and objectives with project team.
• Provides guidance and feedback to team members.
• Actively support the development, implementation and ongoing utilization of an enterprise Project Management Life-Cycle (PMLC)

Job Requirements

Work Experience	* See Education
Education	* Bachelor's degree in Business, Administration, or a related field and minimum of 7 years project management experience; OR Associates Degree in Business, Administration or related field and minimum of 9 years project management experience; OR High school diploma/GED and minimum of 11 years project management experience
Specialized Knowledge and Skills	Required: * Strong Leadership skills * Strong problem-solving skills * Excellent written and verbal communication skills * Strong attention to details and technicalities * Strong interpersonal skills * Strong multi-tasking skills * Desire for meaningful work and real responsibility * Strong customer service skills * Highly motivated, teamwork focused and process oriented * Exceptional organizational and technical skills * Knowledge of project management discipline * Knowledge of change management methodology * Ability to demonstrate professionalism * Collaborative and ambitious * Service and process improvement mindset with an interest in building relationships with customers * Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job * Knowledge of hospital care delivery, ancillary, support and financial processes preferred * Knowledge of Lean, Six Sigma and other process improvement methodologies and tools preferred Preferred: * CAPM Certification or equivalent * Experience in healthcare * Knowledge of hospital care delivery, ancillary, support and financial processes * Knowledge of Lean, Six Sigma and other process improvement methodologies and tools