Battery Joe is looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization.

We offer great benefits, including:

• Medical, Dental, and Vision
• Substantial 401k match
• Robust voluntary benefits package
• PTO and paid holidays off
• Significant employee product discounts (up to 12% over cost!)

At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself.

Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service.

Daytime Hours - Monday through Friday - Occasional Weekends if needed

General Description (major areas of responsibility of this position):

A person in this position is responsible to improve customer and potential customer relationships, grow profit margin and sales value and volume with current customers, and expand sales by obtaining and developing new customers within an assigned territory or market, support the development of the sales team, perform regular and accurate reporting to support sales planning and analysis activities, prepares visual presentations, written quotations and negotiations, and records the successful processes and procedures required to carry out all functions. May perform occasional deliveries to support the customer relationship. May manage and replenish consignments. This position is outside sales; duties shall be away from the office to solicit to clients 60% or more of the time worked per week to maintain eligibility for commission. Excellence is demonstrated consistently and process improvements are contributed.

Minimum Qualifications:

Experience (type and amount of experience required):

• Minimum 1 year working as a M.I.T. for the Company, or
• Minimum 3 years working as an Assistant Manager for the Company, or
• Minimum 1 year working as a Branch Manager elsewhere

Skills:

• Advanced skill in providing regular team member recognition
• Advanced skill in practicing safe work habits and auditing
• Advanced skill in communicating and building positive rapport with customers through delivering quality customer service (producing satisfaction; delivering happiness)
• Advanced skill in defusing an agitated or confrontational person; handle grievances with professional etiquette
• Advanced skill in operating manual pallet jack, ladders, dolly, and other material handling tools
• Advanced skill in operating motor vehicles and light industrial trucks (forklifts/powered pallet jacks) (maintains excellent driving record)
• General skill in contract negotiation
• General skill in computer use and related common applications (MS Office Business Suite including, but not limited to email, spreadsheet, database, and presentation applications; and internet research means)
• General skill in use of customer resource management (CRM) software
• General skill in employing persuasion techniques (gaining new referrals; generating new leads and sales)
• General skill level in English composition and conversation (read, write, and speak English with good pronunciation, proper word use, structure, and grammar); Additional language preferred
• General skill level in math (basic functions (addition, subtraction, multiplication, division, percent, and fractions), mathematical reasoning, number sense, reading charts and graphs)
• General skill level in use of business machines (phone, pc, copy, fax, and scanner)
• General skill level in typing (accurate at 30 wpm)
• General skill level in organization/orderliness and establishing priorities

Abilities:

• Advanced ability to interface with flexibility/adaptability to work effectively with a wide variety of people (identify and match approach to customer preference/personality type)
• Advanced ability to analyze situations, strategize actions, and solve problems quickly and effectively
• Advanced ability to effectively train new hires on the held job processes, techniques, and procedures
• Advanced ability to identify, support, develop, and execute appropriate intermediate and long range improvement goals that support department and company objectives
• Advanced ability to follow defined process steps with high repeatability
• Advanced ability to work in a group/team or independently, when needed
• Advanced ability to maintain confidentiality
• General ability to foster a team that promotes excellence and to advocate a culture of change and continuous improvement

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Supervisor: 1 year (Preferred)
• Retail management: 1 year (Preferred)

Ability to Relocate:

• Lubbock, TX 79407: Relocate before starting work (Required)

Work Location: In person