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Who We Are
Consumer Directed Choices (CDChoices) is a nonprofit organization in Albany, NY, that empowers people to choose their own home care. As the premier provider of Consumer Directed Personal Assistance (CDPA), a Medicaid funded program, we have over 20 years of experience empowering consumers to live independently.
With superior customer service from trustworthy, knowledgeable staff and as the New York State CDPA leader for expertise, efficiency, and innovation, CDChoices was given the 2019 Nonprofit of the year award. CDChoices was also awarded the Best Place to Work at the 2023 Guilderland Chamber Business Awards.
We are Hiring
CDChoices is seeking a Service Coordinator to join our team on a temporary basis. This individual will be highly organized, dependable, and have great customer service skills. Must be able to handle high call volume.
Job Summary
The Service Coordinator position will onboard seniors, individuals with disabilities, or their designated representatives (“program participants”) by educating them about the program and services available through CDChoices. The Service Coordinator will also provide ongoing support to program participants for the duration of their tenure.
As the Service Coordinator, you will...
Qualifications, Knowledge, and Skills
Required
Preferred
Equivalent combination of education and experience will be considered.
The ideal candidate will have exceptional attention to detail, thoroughness, and accuracy. Additionally, this candidate will:
CDChoices, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay commensurate with experience and qualifications.
Job Type: Full-time
Pay: $20.20 - $25.25 per hour
Schedule:
Application Question(s):
Education:
Experience:
Work Location: In person
Temporary
Skilled Nursing Services & Residential Care
$65k-83k (estimate)
03/05/2024
05/23/2024
cdchoices.org
ALBANY, NY
200 - 500
2001
CONSTANCE LAYMON
$10M - $50M
Skilled Nursing Services & Residential Care
Consumer Directed Choices (CDChoices) is a nonprofit organization founded and managed by people with disabilities and their families. With the expertise of the "end users" of home health care, CDChoices created a Consumer Directed Personal Assistance (CDPA) program in the greater Capital Region based on the independent living philosophy. CDPA was developed to empower seniors and people with disabilities (Consumers) receiving home care services. Using CDPA, Consumers have greater flexibility and freedom of choice in obtaining services, while reducing the states administrative costs. The model r...eflects a view that individuals with disabilities should be able to select their own Personal Assistants and manage their own care. Under CDPA, eligible Consumers directly employ and supervise Personal Assistants to help them with medical and personal care. Consumers recruit, hire, train, supervise and discharge their own Personal Assistants based on the Consumer's assessment of the Personal Assistant's qualifications, suitability and performance. CDChoices acts as a fiscal intermediary and facilitates program administration. We provide payroll and program administration services to Consumers who employ Personal Assistants.
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The job skills required for Service Coordinator (Temporary Position) include Customer Service, Attention to Detail, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator (Temporary Position). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator (Temporary Position). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator (Temporary Position) positions, which can be used as a reference in future career path planning. As a Service Coordinator (Temporary Position), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator (Temporary Position). You can explore the career advancement for a Service Coordinator (Temporary Position) below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
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Step 3: View the best colleges and universities for Service Coordinator.