Your responsibilities may include :

• Providing current and comprehensive information to the traveler or traveler arranger on domestic and international routings and airfares in a timely and courteous manner to deliver high quality airline, car and hotel reservation services
• Maintaining the highest degree of proficiency in the use of Sabre to ensure high accuracy and productivity levels - Working in an organized manner, utilizing established procedures to meet or exceed predetermined performance and productivity standards while adhering to ConocoPhillips policies and procedures
• Able to work under pressure, with a sense of urgency while maintaining a professional rapport, multi-tasking and the ability to prioritize and adapt to change quickly and efficiently
• Maintain current and accurate knowledge of all global travel-related issues to ensure provision of advice regarding airline routings, cost effective fare alternatives, foreign currencies, passport / visa requirements, specific ConocoPhillips security requirements, preferred vendors, etc.

Basic / Required :

• Must be legally authorized to work in the United States on a full-time basis for anyone other than current employer
• Intermediate proficiency with MS O365 applications : Excel, Outlook, PowerPoint, Word, SharePoint, and Teams

Preferred :

• 3 or more years of experience with immigration and visa requirements
• Subject matter authority on corporate aircraft schedules / inventory and quality control processes
• Responsible for ensuring the seamless coordination with Aviation related to manifests, schedule changes and cancellations on our corporate shuttle
• Coordinate all reporting activities related to historical travel data
• Ability to handle detailed work within constant deadlines and time constraints including incoming calls, chats and emails
• Excellent verbal and written skills and the judgment to choose the most effective method of communications. The right candidate will retain a passion for excellence in a customer service call center setting with strong telephone skills
• Works well in a close team environment and thrives on providing high quality service and support with excellent customer focus at all levels of our work force
• Takes ownership of actions and follows through on commitments by holding others accountable and upholding a strong regard of ethics
• Listens actively and invites dialogue for shared understanding, then influences and acts to drive performance and achieve results
• Builds positive relationships based on trust and seeks collaboration across organizational boundaries to achieve goals

Apply Before : March 29, 2024

Sponsorship :

ConocoPhillips’ sponsorship for employment authorization in the U.S. is NOT available for this position.

EEO : In the US,

In the US,

Last updated : 2024-03-27