Description

ConnextCare is looking to add a fulltime Dental Office Manager to it's growing Dental department. This position will be located in the Pulaski office, but travel to other offices will be required.

• Oversee the daily operations of the Dental Program, ensuring adequate coverage and support to carry out all business functions.
• Represent the Dental Department at school-based health center, Quality Management, and Supervisor meetings as well as any additional meetings as requested.
• Process Lab Case Invoices thru Microix.
• Manage enrollment of the school-based dental program.
• Prepare and compile summary of Peer Reviews
• Prepare and compile requested quality reports, including but not limited to Soft Tissue/Exam, Prophy/Fluoride and Sealant reports monthly/quarterly.
• Work as a liaison between ConnextCare and the electronic dental record vendor.
• Monitor payments from patients for dental procedures.
• Knowledge in all aspects of the practice management and electronic dental record system.
• Train staff on practice management and electronic dental record systems.
• Participate in employee recruitment and interview process.
• Address and resolve employee concerns, communicate resolution to supervisor
• Complete and administer employee evaluations.
• Address patient concerns, following the quality management process
• Ability to react to change productively and handle other essential task as assigned
• Maintain continual communication with the Senior Management Team
• Ensure compliance of appropriate Joint Commission standards
• Oversee the training of new staff and administer competencies to evaluate understanding of roles
• Develop and oversee multi-site/department clerical schedule to ensure adequate coverage
• Have flexibility to perform and provide coverage within the department when needed
• Dissemination of any pertinent updates to clerical staff
• Facilitate staff monthly meetings and update action register
• Perform chart audits and report findings/trends
• To engage in Patient Centered Medical Home initiatives
• Other duties and responsibilities as may be requested by your supervisor or management

Requirements

PER NYS REGULATIONS, ALL HEALTHCARE WORKERS MUST BE FULLY VACCINATED FOR COVID-19 PRIOR TO THE START OF EMPLOYMENT. 

• Associated Degree Preferred, combination of experience and High School Diploma/GED
• Supervisory/Management experience required. Ideally in a Dental office
• Strong ability to firmly pursue payments on accounts.
• Verbal and written communications skills
• Use proper judgment and decision making skills
• Comply and enforce the organizations code of conduct, safety rules and adheres to all company policies.
• Carry out job responsibilities in an ethical, effective and professional manner.
• Cooperate, work and communicate with staff, supervisors, management and visitors to our facility in a professional manner.
• Computer proficiency with Microsoft Suite and the Practice Management System.
• Ability to display compassion and work well in stressful situations.
• Must be keenly aware of the importance of confidentiality in all aspects of the position.