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Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We’re a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.
Benefits:
The primary function of the Financial Needs Specialist is to serve as a call center representative in the Member Service Center working with members and prospective members of Connex Credit Union. The position will help members with all issues they may have as well as look for opportunities to improve a member’s financial life utilizing Connex’s products and services. The position must consistently provide excellent customer service while working within Connex policies and meeting or exceeding Connex service standards. A Financial Needs Specialist requires a unique blend of patience, inquisition and problem solving skills. They must work resolve issues efficiently primarily resolving problems on the first call.
Essential Functions and Responsibilities:
Performance Measurements (if applicable):
Qualifications and Requirements:
Other
$35k-44k (estimate)
08/17/2023
05/04/2024
connexcu.org
North Haven, CT
100 - 200
The job skills required for Bilingual Call Center Representative include Customer Service, Problem Solving, Call Center, Products and Services, Microsoft Office, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Call Center Representative positions, which can be used as a reference in future career path planning. As a Bilingual Call Center Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Call Center Representative. You can explore the career advancement for a Bilingual Call Center Representative below and select your interested title to get hiring information.