ConnectMed360 is Hiring a Pharmacy Technician - Program Support Coordinator Near Hyde Park, NY
Are you a Pharmacy Technician, have insurance verification experience, understand the prior authorization process, and/or have a background in a medical/healthcare setting? Are you dedicated to helping people every day? Our ConnectMed360Specialty Pharmacy in New Hyde Park, New York has a need for a Pharmacy Technician - Program Support Coordinator. Excellent opportunity to join our company and help with our expanding Specialty Pharmacy program! This is a full-time position, Monday to Friday, 10:30AM -7:00PM EST.
We offer a variety of benefits including:
Medical; Dental; Vision
401k with a match
Paid Time Off and Paid Holidays
Quarterly Incentive Bonuses
Tuition Reimbursement
Company paid benefits – life; and short and long-term disability
Starting hourly at $20.00 and up
Pharmacy Technician - Program Support CoordinatorEssential Functions:
Receives and coordinates all program referrals and performs the following activities (but not limited to): savings card activation; insurance verification; test claims, prescription billing and billing error resolution; prior authorization assistance; customer service.
Serves as primary contact for receiving phone calls from patients and physicians.
Responsible for identifying and forwarding phone calls that are clinical in nature (e.g., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists.
Documents and meticulously makes notations in each patient’s profile regarding every update and aspect of patients’ care or physicians’ needs.
Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate team members.
Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS, federal, state, and local regulations and laws.
Communicates with Department Supervisor and/or Program Director on noteworthy program updates or obstacles.
Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.
Must be a team player willing to accept and promote organizational goals and function with minimal supervision.
Must be able to be depended upon to plan and organize work effectively and ensure its completion.
Must meet all productivity requirements in expected time frame or deadline.
Must be able to demonstrate initiative and strive to continually improve processes and relationships.
Pharmacy Technician - Program Support Coordinator. Knowledge, Skills & Abilities:
Associates Degree OR equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare field, preferred.
Pharmacy Technician Certification, preferred.
Minimum of two years’ pharmacy experience required; retail pharmacy experience preferred.
Superior level of customer service as well as understanding the department operations.
Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system.