Connectivity Point is a leading and trusted partner for essential security business technology, service, consultation, management, repair, maintenance support and more. Since 2002 Connectivity Point has expanded its scope to support more solutions for more industries. From hospitality services, financial institutions, government agencies, educational institutions, healthcare organizations and more. Connectivity Point’s Security Engineers custom design solutions for our customers’ needs. Connectivity Point partners with top manufacturers in the technology industry to be able to offer a wide range of services and products to cater to diverse needs and we can assist our customers with design, installation, and support.

Connectivity Point is currently looking for full time Security Solutions Service Technician’s to support jobsites in Maine and South Carolina.

The primary role of the Security Solutions Service Technician is to troubleshoot, identify, escalate, and resolve security system problems for our customers. The Security Solutions Service Technician will complete all phases of the project’s installation including, but not limited to, providing exceptional customer support during field visits or dispatches, diagnosing errors or technical problems, and determining proper solutions. The areas of expertise are varied and require advanced technical knowledge of security systems including installation, programming, cabling and testing of low voltage and security products. Security Solutions Service Technician primarily performs these services at our customer’s facilities. A strong, comprehensive background in electronics, computers, IT networks, and audiovisual industry best practices is preferred. This position requires attention to detail, punctuality, and good communication skills.

· Install, program and configure commercial electronic security systems for commercial clients (door access control, CCTV, Intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, etc.)

· Performs alarm system upgrades, and additions, along with trouble shooting new installations to ensure the systems are functioning properly and satisfy codes.

· Responsible for the connection of control panels, application requirements, wire concealment, and security software installation.

· Assist the Project Manager regarding on-site scheduling of work activities and timely delivery of equipment.

· Performs customer instruction on system operation and functionality.

· Performs system testing and signal verification.

· Manage several small to large jobs simultaneously and doing so within approved hours and margin tolerances.

· Attends classroom and field training as required.

· Demonstrate Connectivity Point’s core values as a highly skilled leader on the installation team.

· Drive to client sites, with a company issued vehicle, to perform the system installation and confirm the system is operating effectively and meets contract requirements while complying with company’s vehicle policy.

· Follows all company safety policies and procedures; and reports all accidents, hazards, and equipment problems.

· Attends and participates in various meetings within the company.

· Performs other duties as assigned.

· High School Diploma or General Education Degree (GED) is required.

· Minimum of one to two years in the physical security or low voltage communication industry installing field devices, programming systems, and running small to large size jobs required.

· Solid security and alarm system industry experience includes installation, programming and service of IP Video Systems, Access Control Systems, and Intrusion Systems.

· Possess or have the ability to obtain proper state licensing once hired (Maine State Limited Low Energy license).

· General working knowledge of building codes, network architecture, electrical codes, communication standards and installation.

· Ability to follow blueprints, notes and specifications to meets the job requirements.

· Ability to deliver product familiarization training to end users.

· Experience with construction and adherence to large and small project scheduling.

· Enjoys hands-on problem solving in a fast paced work environment

· Strong proficiency in Microsoft office products (word, excel, outlook and teams)

· Good communication skills for effective interaction with internal and external customers.

· Ability to work well both independently and as part of a professional team

· Excellent time management, planning and forward-thinking skills.

· Ability to be on-call on a rotational basis.

· Self-motivated with a positive and professional attitude.

· Must possess good decision-making skills, be very organized and detail oriented.

· Must possess a valid driver’s license.

· Connectivity Point offers medical, dental and vision coverage, life insurance, retirement plan, employee assistance program, a slew of ancillary insurances, company perks and more for full time positions.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, the Company reserves the right to modify, add or remove duties and assign other duties, as necessary.

Connectivity Point Design and Installation is a fast-growing technology company providing design, installation, and support services for low-voltage infrastructure and equipment. Our professional services fall into five major disciplines: Structured Network Cabling, Audio-Visual Solutions, Security Solutions, Wireless Networks, and Telephone Systems. Established in 2002, this Maine based business has more than 175 employees and has performed work in 44 states and 24 countries.

Named one of the Best Places to Work in Maine, Rhode Island and South Carolina. Connectivity Point is an equal opportunity employer offering competitive wages and generous employee benefits including paid holidays, Paid Time Off (PTO), group medical, dental, disability and life insurance, and 401K retirement plan with a company match.

Job Type: Full-time

Pay: $20.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Network security: 5 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person