Position: Business Development Specialist

Program: The Institute

Location: Roscommon Office in Middletown

Salary: $22.00-24.00/hour

Schedule: Full time, 40 hours, 1st shift, Monday-Friday

Position Summary:

The Business Development Specialist provides support to the organization’s business development team to ensure timely and consistent delivery of core services, ensuring that potential and existing customers and partners remain satisfied. The Business Development specialist will provide administrative support for the team’s efforts to increase revenue, develop and deliver products and services, cultivate new community partnerships, and expand its customer base.

Requirements:

• Bachelor’s Degree
• 2 years related experience
• Valid Connecticut Driver’s License
• In support of the agency mission and under the general direction of the Director of Business Development, supports the business development teams endeavors to promote organizational excellence through creating a culture of ongoing learning and skill building.
• Supports a team of internal and external trainers via scheduling and administrative support.
• Runs business development and annual training reports, as directed.
• Schedules meetings and presentations and provides support for these and other events as needed.
• Coordinates in-person training, such as scheduling sessions, setting up and cleaning the training room, printing handouts, ordering food, marking attendance via the agency’s eLearning system, and sending out certificates post training.
• Creates and submits monthly CEU provider applications to NASW CT Chapter.
• Keeps participants/partner and eLearning systems and databases current.
• Collaborates with Human Resources with the onboarding and completion of agency-required training of new hires.
• Manages communication with clients/partners via means like emails, telephones, and websites.
• Sends reminder emails to employees about agency-required trainings.
• Advertises the agency’s catalog courses via core marketing tools.
• Provides required support for the organization’s business development team, especially in activities relating to customer/partner management and product development.
• Performs various administrative tasks, such as recording minutes during meetings, training reminder emails to registrants, inputting participants into external system, hosting trainings/webinars, completing administrative tasks post-webinars.
• Works with the product development team to create and draft catalog courses and sets up the courses via internal eLearning system.
• Assists with administrative tasks related to any training grants, includes but not limited to tracking and managing grant spreadsheet, communicating with community partners, drafting MOUs, coordinating the training logistics for upcoming training sessions, and completing post-training tasks.
• Develops operational contacts, which will provide needed support for the tasks undertaken by the organization’s business development team.
• Contributes to the management of the organization’s systems to ensure all tasks are done accurately.

Orientation:

If selected for employment with The Connection, newly hired employees will be required to attend a two (2) day mandatory New Hire Orientation at our Roscommon office located in Middletown.

Benefits:

• Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
• 403(b) retirement plan with employer matching contribution
• Company paid short- and long-term disability and life insurance with full time employment
• Paid time off (vacation, personal and sick) with full time employment
• 12 paid holidays

The Connection is a statewide human services and community development agency that provides unique solutions to the problems of homelessness, mental illness, substance use, improving child welfare and community justice rehabilitation. For additional information, visit www.theconnectioninc.org.