The Loan Advisor contacts and assist members with the disbursement of their consumer loans and fulfill approved cross sell opportunities.

Position Responsibilities:

• Contacts approved member loan applicants, to obtain necessary documentation in order to prepare the loan for disbursement; responds to member phone calls and inquiries; and finalizes the terms and conditions of approval with members while determining if approval meets their financial needs.
• Follows up on to capture approved loans and meets loan capture goals.
• Prepares and reviews all loan documents for completeness prior to disbursement; ensures total accuracy of all loan documents; and follows credit policies, procedures, and all applicable federal regulations, including, but not limited to, ECOA and Fair Lending.
• Explains loan products and services to members and evaluates their financial needs.
• Recognizes and pursues cross sell opportunities, recommends loan options to members, and performs follow up on outbound loan promotions and calling campaigns.
• Participates in sales development activities, and other duties as assigned.

Experience and Desired Skills:

• Two to Five years of similar or related experience.
• A high school degree, however a college degree preferred.
• A significant level of trust and diplomacy is required to be an effective subject matter expert in the position.
• In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience.
• Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
• Must demonstrate experience working in a fast paced, sales environment.
• Employee must possess a high degree of self-motivation and initiative.
• Employee must possess excellent written and verbal communication skills, and have a high degree of attention to detail.

Physical Requirements:

Congressional Federal is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.

• Ability to communicate with staff, members and the public.
• Ability to operate standard office equipment.
• Must be able to sit for extended periods of time and to occasionally lift and move items up to 20 lbs. in weight.

Total Rewards:

Congressional Federal offers a comprehensive benefits package including but not limited to health and dental, 401k, vacation and paid sick leave, 11 paid holidays, tuition reimbursement, flexible spending programs and work/life balance.

EOE/M/F/D/V/SO

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)