Looking for a career with long-term, government-backed contracts, trusted leadership, and loyal colleagues? Looking for a career with challenging and purposeful work? Serco has a place for you. Here youll find stability and growth. Join our team today as a Technical Trainer. We invite you to discover your place in our world.

This is a hybrid position where you will work in the office 2 days per week and remotely 3 days a week. US Citizenship is required for this position.

As Technical Editor you will support corporate communications and branding activities for a government agency located at the LEnfant Plaza Metro in Washington, DC. You will support a wide range of the agencys corporate communications and products including manuals, handbooks, publications, management instructions, flyers, bulletins, and other documents. You will be highly organized and able to manage the technical editing and production process within established timelines.

In this role, you will:

• Estimate the time it will take to complete tasks and schedule/prioritize projects to meet customer requirements
• Manage multiple, complex document projects simultaneously
• Research, fact check, write, edit, and help customers clear technical materials
• Edit manuals, handbooks, management instructions, notices, publications, signs, tags, and other documents for organization, comprehension, accuracy, grammar, spelling, punctuation, and style
• Reword information for clarity, conciseness, and (if necessary) specific tasks
• Monitor the clearance, approval, and production stages and notify customers about the status of the project via email notifications throughout the stages of the publishing process
• Perform document management and tracking tasks for each document
• Guide customers on the requirements of Section 508
• Edit documents to be consistent with concepts and use of Plain Writing
• Meet with customers and team leader to identify what is needed and work with them throughout the project
• Understand the capabilities of publishing software and content management repository
• Prepare documents for composition/publishing
• Perform edits and markups/redlines using various software depending on what the product is (i.e., Word, Adobe Acrobat (PDF)

To be successful in this role you will have:

• U.S. Citizenship and ability to obtain a NACI security clearance
• 5 years of experience in editing, writing, designing, or developing publishable material about technical topics
• Associates degree in English, Journalism, Communications, Technical Communication, Publishing or related area

Even better with:

• Active NACI security clearance
• Bachelor's degree in English, Journalism, Technical Writing, or related area

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Sercos 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.