TheFEC Diversion CM/Social Worker willcollaborate with families to identify needs and achieve goals related to home safety, child well-being, improving school attendance, parenting skills, and overall self-sufficiency. This work involves conducting a thorough assessment of the strengths and needs of the families, developing a service plan, and implementing problem-solving interventions, including coordinating warm handoffs to community programs or services. FEC Diversion CM/Social Worker guide families through the process of enrolling in supportive programs using a strengths-based approach and respecting the family’s self-determination. This work also involves supporting families through advocacy and providing essential resources.FEC Diversion CM/Social enhances the protective factors of families at-risk of child welfare involvement. This involves either monthly or twice-weekly home visits depending on tier, collaborating with a DHS social worker if there is an active case, and connecting families to resources that help improve overall well-being.

This position reports to the FEC Program Manager. This is a HYBRID position.

TheFEC Diversion CM/Social Workerapplies the principles of the organization’s signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individualbrings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role.

Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency’s mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ , and women to apply. Congreso is an Equal Opportunity Employer.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions listed below.

• RepresentsCongreso’s mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work.

• Provide in-home services to at-risk families or individuals as determined by referral. This would include a hybrid caseload ranging from low to high-risk referrals. 

• Provide case management services – conduct home visits, complete family assessments,create service plans, manage crisis intervention, advocate, connect to resources, and keep case files according to program standards.

• Coordinate with school personnel, DHS social workers, and service providers as needed to communicate progress and work toward successfully connecting families to resources.

• Safeguard the confidentiality of client families.

• Collaborate with FEC Coordinator to complete ASQ Assessments and any needed referrals based on ASQ results. 

• Promptly report all conflicts among client families, or serious incidents involving clients and families within 24 hours of the incident.

• Provide services and support outside of traditional working hours to accommodate the family’s needs when necessary. Be available on-call 24/7 for client emergencies (occasional).

• Regularly attend and actively participate in staff meetings, supervision, staff training sessions, case reviews, etc.

• Perform other duties as assigned.

Supervisory Responsibilities:

This position supervises support staff (TBD).