** On-Site & Mandatory Typing Test Required

Verbatim Hearing Recorder (VHR)/ Typist (Hearing Recorder)

US Citizen/ Permanent Resident (Green Card)

• **Government Contract
• ** Part-Time/ 1099 - from 5 hours up to 36 hours of workweek
• ** Work hours will be anytime between 8:00 am – 6 pm, Mon. – Friday (no weekends or holidays)

Reports to: StratComm Project Manager

Who is StratComm (Strategic Communications, Inc.)? https://stratcomminc.com

StratComm, Inc. manages Verbatim Hearing Recorder (VHR) services for the Social Security Administration's (SSA) Office of Hearing Operations (OHO).

Summary:

We are seeking a detail-oriented Verbatim Hearing Recorder (VHR) to accurately digitally capture and type a summary of spoken content during Social Security Disability Benefits Appeal Hearings. The ideal candidate possesses exceptional listening and typing skills, a keen eye for detail, and a strong ability multitask and work in fast-paced, high-pressure environments. As a VHR, you will play a crucial role in ensuring accurate and complete records of spoken content are captured for legal, administrative, or historical purposes.

Responsibilities:

• Attend SSA disability hearings for the SSA, OHO, using specialized recording equipment and software (Microsoft Suite – Word, Excel, Outlook, Teams/ Skype).
• Typing skills of at least 40 words
• Maintain organized and secure records of recorded content, always ensuring confidentiality and data security.
• Provide excellent customer service to clients, representatives, attorneys, judges, and other participants.
• If IT issues arise during set up, the VHR shall notify the appropriate contact at OHO immediately.
• Open the hearing room.
• Start up Government-furnished hearing recording equipment.
• Complete a test recording to ensure the recording equipment is functioning correctly.
• Arrive on-site at least 30 minutes prior to the scheduled start of the first hearing.
• Initiate contact with the Administrative Law Judge (ALJ) via Skype at least 15 minutes prior to the start of first hearing.
• The VHR shall annotate the digital recording in English throughout the hearing in order to provide an index of events during the hearing process. At a minimum, the VHR shall make a digital annotation every time there is a change of speaker.
• Dress and carry yourself in a professional manner.
• Refrain from visible or audible reaction to any actions or statement by claimants, their representatives, Vocational Expert (VE), Medical Expert (ME) or the ALJ.
• The VHR shall turn in close-out documents at the end of the day of scheduled hearings.

Qualifications:

• High school diploma or documented equivalent such as a G.E.D.
• Excellent communications skills
• Proficiency in typing with a high degree of accuracy and speed.
• Excellent listening skills and the ability to capture and summarize spoken content in real-time, noting change of speakers is preferred.
• Strong command of grammar, punctuation, and language conventions.
• Detail-oriented mindset and exceptional organizational skills.
• Ability to work effectively under pressure and meet tight deadlines.
• Strong interpersonal skills for interacting with legal professionals, the SSA client and other stakeholders.
• Respect for confidentiality and a commitment to maintaining data security.
• Operate recording software (DRAP) equipment.
• Operate computer programs such as MS TEAMS, MS WORD, Adobe Acrobat, Outlook and Skype
• Perform basic activities on computer, including saving files.
• Operate telephone and video equipment.
• Properly annotate on the VHR Worksheet what exhibits were admitted into evidence at the hearing by the ALJ and document if there were or were not any objections.

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Veterans are strongly encouraged to apply!

StratComm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, or national origin. We are a certified Service-Disabled Veteran-Owned Small Business.

Job Types: Part-time, Contract

Pay: $22.69 per hour

Expected hours: 5 – 36 per week

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Do you understand the background check and onboarding process may take 10-12 weeks?
• Do you understand that this job is not remote and must be onsite at hearing offices?
• Do you understand that this is a Part-time job and will be a 1099 independent contractor position?
• Are you able to type 40 words per minute and comfortable typing what people say in live time?

Education:

• High school or equivalent (Required)

Work Location: In person