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Lithia Motors, Inc.
San Francisco, CA | Full Time
$58k-74k (estimate)
5 Days Ago
Conduent
San Francisco, CA | Full Time
$42k-54k (estimate)
2 Months Ago
Call Center Representative
Lithia Motors, Inc. San Francisco, CA
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$58k-74k (estimate)
Full Time 5 Days Ago
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Lithia Motors, Inc. is Hiring a Call Center Representative Near San Francisco, CA

Dealership:
L0364 BMW of San Francisco
BMW and MINI of San Francisco
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
We are committed to Growing our Company and Growing our People!
Responsibilities:
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • Gather accurate customer information to create a database for continual follow-up and retention
  • Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
  • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
We are one of over 330 Lithia & Driveway (LAD) dealerships nationwide. Come join the Automotive Industry future with the Lithia & Driveway family, a Fortune 150 (#143 in 2023) company. We are growing fast! And with growth comes opportunity. With dealerships in 22 states, Canada, and the UK, we can offer the right career path for you!
Qualifications:
  • Ability to type efficiently.
  • Basic & phone computer skills.
The CA base hourly range for this full-time position is $18.07 - $23.00 and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission benefits. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position across CA locations.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
We offer best in class industry benefits:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Summary

JOB TYPE

Full Time

SALARY

$58k-74k (estimate)

POST DATE

05/29/2024

EXPIRATION DATE

06/15/2024

The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
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High Point University
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