Sign on bonus eligible- $1500 sign on bonus paid out within the first year of employment.

Monday through Friday 8-5pm

Summary

Under the general supervision of the Practice Administrator / Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties.

Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.

Education

High School degree or General Educational Development equivalency required; must pass annual registration competency exam.

Demonstrated customer service ability to interact with the public, staff and patients preferred.

Certification, Registration & Licensure

Experience

Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards.

Familiarity with medical terminology preferred.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

Last updated : 2024-04-29