General Description:

This position is an essential component of the CUA team and assists the team in achieving the objectives established in the Single Case Plan, as further detailed below.

Duties and Responsibilities:

• Work as part of the CUA Support Team at the direction of the CUA CM and Supervisor toward achieving the objectives as established in the SINGLE Case Plan
• Provide home, school, and community visits, and assist in accessing resources.
• Supervise visits when necessary and with the knowledge of what appropriate supervision is, the ability to intervene if children and youth are at risk, and to report back relevant details about the interactions.
• Assist with transport of the family to Court, Conferences, and other essential appointments.
• Provide homemaker training services, assisting with de-cluttering, etc.
• Participate in Family Team Conferences when necessary.
• Attend Court Hearings as needed but never in lieu of the CUA CM.
• Document in the appropriate section of ECMS any activity they have performed within six business days.

TRAINING & SUPERVISORY and ADMINISTRATIVE REQUIREMENTS:

• Participate in weekly or bi-weekly supervision sessions and team meetings on site at Concilio.
• Participate in appropriate training as identified and/or recommended.
• Maintain high quality client documentation and client files.
• Submission of monthly narrative and statistical reports based on services rendered as required by funder and agency.

Qualifications/Requirements:

• High School Diploma or GED. An appropriate Associate’s Degree can substitute for experience.
• Waivers of the above may be requested of the Department on a case-by-case basis with appropriate documentation and rationale.
• At least two years’ experience involving children, youth, and families with knowledge of child, youth and family service systems and community resources is preferred.
• Bilingual, Spanish/English preferred
• Strong organizational and time management skills
• Familiarity with the dynamics of diverse populations in low-income areas
• Demonstrated written and oral communication skills
• Demonstrated ability to work independently and as part of a team
• Ability to set priorities in critical situations
• Culturally sensitive to the needs and diversities of multi-cultural communities
• Knowledge of community resources
• Practices good customer service skills in all working relationships
• Strong interpersonal skills, respectful, and courteous nature
• Able to work independently, demonstrating good judgment and prioritizing
• Must be accurate and detail oriented
• Maintain a high degree of discretion dealing with confidential information

Organizational Accountability & Relationships:

• 
  Reports directly to the CUA Supervisor
• In absence of the Coordinator reports directly to the Department Director
• Represents Concilio at the Hispanic Fiesta, Puerto Rican Day Parade and other agency wide events as assigned.
• Perform other duties as assigned.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Must be able to travel to attend court appointments, meetings, trainings and clients.

Work Environment:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.